919 Fix

Great team, installed a new mini split in our garage and it was a super clean install. The entire team here takes care of all of our HVAC needs, including regular maintenance. Steph, Michael, Santos, Kendall, Miles, Ryan and JD have all taken great care of us and we appreciate the relationship as they make us feel like family!

I called Monday evening at around 5:00 P.M. They said they would send somebody out Wednesday morning around 8:00. A.m. Miles showed up at my house almost at 8:00. A.m. He checked my air conditioner out, replaced a part and was gone by 9:00 a.m. Miles showed me how to clean my air conditioner. He gave me some maintenance tips and what to look for if I was having system issues. I have continually had this experience with JD and his company. Hands down the only HVAC company I'll use. The last time my air conditioner is out. They brought in a room AC unit while they waited for the part. Very good people.

Only 100+ degrees this Saturday afternoon when a thermostat began to misbehave, i.e., lost power. Quick call to CoolChange/FixMyAC and Stephanie who dispatched technician Kendall. Friendly, very knowledgable, explained that the system shut itself off on account of a clog in the attic unit’s drain line where ugly stuff grows. Thank you, Mr. System! Then Kendall checked everything else out on both systems, inside & out plus flushed out the external drains too. Very impressive young professional, quick response and fixed the problem. Since the day they installed new Trane systems, Cool Change has reliably maintained those systems. Today was no exception. Highly recommended!

I have used 919 Fix My AC a few times now and each time they have not disappointed. Stephanie is a pleasure to work with on the contact and scheduling side of things and Miles is what every service technician should strive to be. He is prompt, patient, and knowledgeable.

Excellent service, no pressure to replace whole system. Miles gave me multiple repair options, option we went with has been great. Miles also answered multiple other questions I had that were not related to actual repair. Also took the time to explain what all the different readings on the diagnostic tool meant. Would definitely recommend to anyone esp. when most of the HVAC companies push replacement so hard. Will use again.