Better Built LLC

During the haboob, the wind storm that hit the Palouse in late September, a pine tree hit my house and unfortunately I needed a new roof. Because I had heard great things about Jakob who owns Better Built LLC I contacted him and was surprised with his quick response. He immediately drew up an estimate and I submitted it to my insurance. Unfortunately, due to some bad weather his very professional crew worked diligently around rain and snow. But the job got done and the roof looks fantastic. I was impressed with Better Built’s professionalism and care, I would definitely hire him again and have already recommended him to friends!!!

So glad we went with Better Built for our roof replacement! A class act from start to finish. First, Jacob, the business owner, assessed our roof the same day we called and did a free repair to last till roofing season. He met with us to explain the plan and answer questions, and the quote was considerably less than other roofers. They scheduled us promptly and finished the full roof replacement in just a few days. The crew was professional, experienced, safe and polite, cleaned up quickly and communicated frequently. Jacob oversaw the work and also did some himself. He even went out of his way and took an extra trip to get the shingle color we wanted. They also made extra repairs as needed at no cost. The final price was exactly as quoted, and we received a warranty, city forms, receipt and guarantee of the work. The personal service, quality, and materials can’t be beat. Better Built is truly better! You will get a beautiful new roof that will last decades and a feeling of caring community, accountability and personal service with this company. 5 stars!!

My company, Kasper Creek Construction &Management, hired Better Built LLC to complete roofing and siding for a project we're doing constructing townhouses in Potlatch, Idaho. We found their crews to be competent, professional, and driven to a quality, well-built fibal product. In spite of terrible weather during the installation, Jacob and his crew pushed hard to get the job done, and I am happy I chose them to help me get this done. I highly recommend them, they are top notch.

We recently had our house resided by Better Built LLC. I can’t express how pleased we were with the final result. Jake was an absolutely pleasure to work with. He explained our options, the product and process to us up front and gave us an amazing price. He was always available if I had questions and the finished product was detailed and beautiful. His team was very professional, hard working and pleasant. I was amazed how fast they completed our project. I never heard them swearing outside my home and they were always happy to say hello back to me and explain what they were doing if I asked. Each day they left the site spotless before they went home too! I can’t say enough good things about Jake as a person. Halfway through our project I got a text from him telling me he had noticed my garage door was broken and had called the garage door company he works with to have them replace my garage door opening unit and tighten up all the hinges on the door so it would work again. He said it was free of charge and to have a Merry Christmas! I would absolutely recommend Better Built LLC to anyone and plan to use them on our future projects.

We had our roof, several windows and two doors replaced. Timely work done well. Jacob and his crew were professional in all aspects. Communicates everything he does and discusses the plan efficiently and completely. I plan to be a customer for life.