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The Watchmaker

Verified Business
Watch Repair Service
Location Stoneham, MA
4.0
( 4 reviews )
Closed
Write a Review
Location 271 Main St STE 205, Stoneham, MA, 02180, United States

Hours of Operation

Closed
Opens tomorrow at 9:30 AM
Sunday
Closed
Monday
9:30 AM - 5:00 PM
Tuesday
9:30 AM - 5:00 PM
Wednesday
9:30 AM - 5:00 PM
Thursday (Today)
9:30 AM - 5:00 PM
Friday
9:30 AM - 5:00 PM
Saturday
Closed

Holiday Hours: Please call ahead during holidays as hours may vary.

About The Watchmaker

Verified

The Watchmaker is a watchmaker business serving the United States and Caribbean areas. The Watchmaker provides factory-level service on modern Swiss timepieces, specializing in sales and service of fine watches since 1987. The Watchmaker is the National Service Center for Oris Watches USA, delivering precision repairs and restorations using advanced equipment and rigorous processes to meet Swiss standards. The business offers a comprehensive service process including intake, estimation, repair, and testing to ensure quality workmanship on modern Swiss timepieces.

Customer Reviews

4.0
4 reviews
G

G PAC

Aug 28, 2025
1.0

This place wanted to charge me $800 to oil and lubricate a $2500 watch. They also asked me to pay for shipping both ways $50 each way. This place needs to be investigated for price gouging. I am my watch back and paying $200-300 which is normal.

W

Wyatt Priwall

Aug 19, 2023
5.0

Ordered my first of probably many swiss watches from The Watchmaker (A Mido Ocean Star GMT). Friendly people and great service, took only 3 business days for the watch to get to the store. They adjusted my bracelet for a proper fit and even set the time for me. Will definitely be back to look at my next piece.

R

russell baker

Dec 5, 2025
5.0

Ordered an Oris strap. Email communication was great. Shipping was fast via Fedex. Highly recommended.

S

Steve Tanney

Jul 21, 2023
5.0

I called with a question about an Oris watch I have. They were able to get back to me in a short period of time about a compatible strap for my Aquis 400. I live in New York and did this all over email/phone. They were able to order straps directly from Switzerland for me and have them to me in under the 30 days they thought it might take. I would purchase from them again. Thank you.

4.0

Based on 4 reviews

G

G PAC

Aug 28, 2025
1.0
This place wanted to charge me $800 to oil and lubricate a $2500 watch. They also asked me to pay for shipping both ways $50 each way. This place needs to be investigated for price gouging. I am my watch back and paying $200-300 which is normal.
W

Wyatt Priwall

Aug 19, 2023
5.0
Ordered my first of probably many swiss watches from The Watchmaker (A Mido Ocean Star GMT). Friendly people and great service, took only 3 business days for the watch to get to the store. They adjusted my bracelet for a proper fit and even set the time for me. Will definitely be back to look at my next piece.
R

russell baker

Dec 5, 2025
5.0
Ordered an Oris strap. Email communication was great. Shipping was fast via Fedex. Highly recommended.
S

Steve Tanney

Jul 21, 2023
5.0
I called with a question about an Oris watch I have. They were able to get back to me in a short period of time about a compatible strap for my Aquis 400. I live in New York and did this all over email/phone. They were able to order straps directly from Switzerland for me and have them to me in under the 30 days they thought it might take. I would purchase from them again. Thank you.

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Frequently Asked Questions

5 Questions

Find answers to common questions about The Watchmaker.

What types of watches does The Watchmaker service?

The Watchmaker specializes in factory-level service on modern Swiss timepieces.

Is The Watchmaker an authorized service center for any watch brands?

Yes, The Watchmaker is the National Service Center for Oris Watches USA, including the Caribbean.

What is the process for watch repair at The Watchmaker?

The Watchmaker The repair process includes intake, estimation, service, and testing to ensure quality and precision.

Does The Watchmaker sell watch accessories?

Yes, The Watchmaker offers Oris watch straps and accessories among other related products.

Since when has The Watchmaker been in business?

The Watchmaker has been specializing in sales and factory-level service of fine timepieces since 1987.

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Location

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271 Main St STE 205, Stoneham, MA 02180

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