Pandora

Awful I bought two rings from Pandora and this one is so bad and no shower’s with it!!! I go to store they give me the run around I stay calm finally the woman working there gives me a card with a number on it to contact so guess why I did!! So now they are supposed to send me email to send ring back to be given credit back to use in store and guess what that was Bull crap also just like there rings there!! Place is a Big fat Joke of junk jewelry!!! Done ✔️ don’t waste your money!!!

Never been to a pandora but I’ve been wanting nice, simple, and classy earrings for a while so I decided to try it out. Staff was AMAZING!! So kind, attentive, let me try on the earrings and made me feel so comfortable when they got stuck in my ears lol and it took a little bit of wiggling to get out. I opted for basic silver hoops and wasn’t pressured to buy more expensive earrings I didn’t want. Ended up with the perfect earring stack, and even signed up for protection and an account. Definitely coming back, can’t wait to treat myself for my birthday soon!

The absolute worst . Purchased items that totaled 235 dollars and got home and realized should have qualified for the free bracket. Called them and they told me to drive back I qualified. Then I drove 20 miles back and they said one of my items was a sale item so I didn't qualify. Worst customer service, hope they close that store . They don't deserve to be in business. Will be reporting this store to corporate. What they should have done is give me the bracelet since they told me I was eligible and spent 235 which is well over the 145 limit, but the loophole of a sale item which they didn't tell me and I drove back 20 miles. But of course why chance losing a lifetime customer and not doing the right thing

If I could give 0 stars I would. Went in the store 2/1/26 to engrave a ring for Valentine’s Day. Picked out the ring and told the girl working we would like to engrave and she said “ we don’t know how to do it, we weren’t trained, you will have to come back when there is a manger in” WHAT?! You weren’t trained on a service you provide? So I took it for what it was (ABSOLUTELY RIDICULOUS) left and came back the next day 2/2/26. When we got there we told them we had a ring on hold and we wanted it engraved, no problem there. When the ring was finished being engraved he handed it us and there was a HUGE scratch going across the ring. I mentioned it to the female worker and showed her the scratch and she acted completely DUMBFOUNDED. She goes there is no scratch and all the rings we have scratches. What kind of response is that? All your rings have scratches?? I will add the male worker was very nice but this girl, I don’t know if she was the manger or what but if so she has to go. Her customer service sucked. She then asked the male worker if he saw the scratch and he said “ yes I see it “ she then got mad by his response to seeing the scratch and got hostile rustling around looking for another ring and saying “ JUST DAMAGE IT OUT AND MAKE THEM A NEW RING “ they start looking for a new ring and there wasn’t any left in my size so she the said “ there is nothing we can do, we can’t return engraved items “ then hands me a piece of paper with customer services number on it. Left the store with the scratched piece of jewelry and terrible customer service. I will never be back and I would never spend another dime there.