Jacob's Chimney Sweep

john and nolan did an excellent job cleaning and repairing our chimney. they worked really hard to tuck point the bricks, install new rain caps, and even fixed some work that was not done right by another company. john took extra time to answer all my questions, which made me feel comfortable that he knew what he was doing. we plan to have them back soon to take care of some other brick repairs around the house. i highly recommend jacob's chimney sweep to anyone who needs chimney or masonry work.

After searching for weeks for someone who could help with our chimney problems and the installation of gas logs, we came across Jacob's Chimney Sweep. Their website gave us confidence right away—they clearly had the know-how we needed for our situation. Our top priority was making sure any repairs and the new gas logs would be installed safely, and we weren’t even sure what questions to ask at first. When I called the office, Braden was patient and took the time to explain what chimney inspections we needed and the reasons behind them. They even helped us schedule our inspection quickly, working around my personal schedule. When I called back to confirm, Nolan was just as helpful and managed to fit us in sooner than expected. On the day of our appointment, the technician, Geoffrey, arrived and answered all our questions. He explained everything about our chimney and gas log options in a way that made sense, even for people like us who aren’t experts. It was clear he really cared about helping us understand the process and what would work best for our home. Their website made it easy to look through all the different gas log choices, including styles, colors, and accessories, and Geoffrey pointed us toward the best fit for our specific chimney layout. We also had some old stains and streaks showing on the inside wall by the chimney that were a big concern for us. Geoffrey explained what was causing it and how it could be fixed, finally giving us the answers we’d been searching for. With decades of experience, the team made us feel comfortable and informed every step of the way. Our entire experience was positive and we look forward to moving ahead with repairs and installation.

I am absolutely thrilled with my experience with Jacob's Chimney Sweep! From my very first phone call, everyone was friendly, helpful, and straightforward about the process. Braden, who answered the phone, made sure all my questions were answered and scheduled everything quickly. We started with a full chimney inspection and sweep, and the crew did a fantastic job getting everything spotless and safe. After that, they installed a new gas fireplace insert, and it works perfectly—our home feels so cozy now. I’m planning to call again soon to have our second fireplace serviced. Highly recommend for anyone needing chimney work!