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Thomas Music Inc

Verified Business
Musical Instrument Repair Shop
Location Rochester, NY
5.0
( 3 reviews )
Closed
Write a Review
Location 1908 East Ridge Road, Rochester, NY, 14622, United States

Hours of Operation

Closed
Opens Monday at 9:30 AM
Sunday
Closed
Monday
9:30 AM - 5:00 PM
Tuesday
9:00 AM - 4:30 PM
Wednesday
9:30 AM - 5:00 PM
Thursday
9:00 AM - 4:30 PM
Friday
9:00 AM - 4:30 PM
Saturday (Today)
10:00 AM - 12:00 PM

Holiday Hours: Please call ahead during holidays as hours may vary.

Featured Services

Band Instrument Repair

Straubinger Pad Installation

Instrument Evaluation

Accessory Sales

Band Instrument Repair

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Contact for Service

Straubinger Pad Installation

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Contact for Service

Instrument Evaluation

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Contact for Service

Accessory Sales

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Contact for Service

Frequently Asked Questions

Who performs the instrument repairs at Thomas Music Inc?

Thomas Music Inc Repairs are performed directly by certified technicians Jen Nicoletti and Byron Ford, both passionate and experienced in band instrument repair.

What is Straubinger pad repair and does Thomas Music Inc offer it?

Straubinger pad repair is a specialized flute pad installation requiring certification. Thomas Music Inc has two certified technicians authorized to perform this service locally.

Does Thomas Music Inc sell instrument accessories?

Thomas Music Inc Yes, the business carries common accessories including reeds, swabs, mouthpieces, valve oils, lyres, and instrument cases.

Can I bring a pre-owned instrument for evaluation before purchase?

Yes, Thomas Music Inc encourages customers to bring pre-owned instruments for evaluation and guidance at no charge.

What types of customers does Thomas Music Inc serve?

Thomas Music Inc serves a broad customer base including amateurs, students, professionals, area schools, Eastman School of Music, Rochester Philharmonic Orchestra musicians, and community groups.

About Thomas Music Inc

Verified

Thomas Music Inc is a band instrument repair business located in Irondequoit, Rochester, NY. The business specializes in repairing band instruments and is operated by certified repair technicians Jen Nicoletti and Byron Ford. Thomas Music Inc offers repair services for a wide range of instruments, serving amateurs, students, professionals, and area schools including the Eastman School of Music and Rochester Philharmonic Orchestra musicians. The business is certified in Straubinger pad installation, a specialized flute repair service, and regularly participates in continuing education through NAPBIRT conferences. Thomas Music Inc also carries common accessories such as reeds, swabs, mouthpieces, valve oils, lyres, and instrument cases. Thomas Music Inc encourages customers to bring pre-owned instruments for evaluation and guidance at no charge.

Customer Reviews

5.0
3 reviews
J

Josh Pomerleau

Dec 11, 2025
5.0

I have been coming to Thomas Music for over a decade with all my instrument repair and maintenance needs. Jen, Byron, and Trevor have always taken great care with all of my instruments, and their work is of the highest quality. I have always been given great explanations of what needs to be done to repair or maintain my instruments and the work is always done in reasonable time. I have trusted Thomas Music the simplest and most complex work, and they have never let me down. I can’t say enough positive things about my experiences with them; great people and great work.

K

KIRK STAMP

Jan 6, 2026
5.0

Thomas Music does all of my instrument repairs. Byron and Jen do incredible work. I have been elsewhere for repairs and since going to Thomas, my saxes play easier with no clacking of keys, the re- padding of my saxes have all resulted in better playing horns. The work is done in a timely fashion.they have also innovated some new technology like the LED light wand and their pressure reading device

S

Sutherland Hsband

Dec 5, 2025
5.0

For instrument repair, Thomas Music is unparalleled. They are thorough, offer an excellent turn-around time, and consistently deliver instruments that play like new—I've experienced this personally with my saxophones, clarinet, and Straubinger flute. Jen, Byron, and Trevor provide exceptional service; they are always informative about the necessary repairs, and the pricing is very reasonable. For customers less familiar with instruments, they are also patient and helpful with answering questions. I refer all of my students here for their repairs. The consistently high quality of their work not only pleases me but also leaves my students amazed at the improvement in their instruments. I highly recommend Thomas Music for all your repair needs.

5.0

Based on 3 reviews

J

Josh Pomerleau

Dec 11, 2025
5.0
I have been coming to Thomas Music for over a decade with all my instrument repair and maintenance needs. Jen, Byron, and Trevor have always taken great care with all of my instruments, and their work is of the highest quality. I have always been given great explanations of what needs to be done to repair or maintain my instruments and the work is always done in reasonable time. I have trusted Thomas Music the simplest and most complex work, and they have never let me down. I can’t say enough positive things about my experiences with them; great people and great work.
K

KIRK STAMP

Jan 6, 2026
5.0
Thomas Music does all of my instrument repairs. Byron and Jen do incredible work. I have been elsewhere for repairs and since going to Thomas, my saxes play easier with no clacking of keys, the re- padding of my saxes have all resulted in better playing horns. The work is done in a timely fashion.they have also innovated some new technology like the LED light wand and their pressure reading device
S

Sutherland Hsband

Dec 5, 2025
5.0
For instrument repair, Thomas Music is unparalleled. They are thorough, offer an excellent turn-around time, and consistently deliver instruments that play like new—I've experienced this personally with my saxophones, clarinet, and Straubinger flute. Jen, Byron, and Trevor provide exceptional service; they are always informative about the necessary repairs, and the pricing is very reasonable. For customers less familiar with instruments, they are also patient and helpful with answering questions. I refer all of my students here for their repairs. The consistently high quality of their work not only pleases me but also leaves my students amazed at the improvement in their instruments. I highly recommend Thomas Music for all your repair needs.

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Services & Offerings

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Frequently Asked Questions

5 Questions

Find answers to common questions about Thomas Music Inc.

Who performs the instrument repairs at Thomas Music Inc?

Thomas Music Inc Repairs are performed directly by certified technicians Jen Nicoletti and Byron Ford, both passionate and experienced in band instrument repair.

What is Straubinger pad repair and does Thomas Music Inc offer it?

Straubinger pad repair is a specialized flute pad installation requiring certification. Thomas Music Inc has two certified technicians authorized to perform this service locally.

Does Thomas Music Inc sell instrument accessories?

Thomas Music Inc Yes, the business carries common accessories including reeds, swabs, mouthpieces, valve oils, lyres, and instrument cases.

Can I bring a pre-owned instrument for evaluation before purchase?

Yes, Thomas Music Inc encourages customers to bring pre-owned instruments for evaluation and guidance at no charge.

What types of customers does Thomas Music Inc serve?

Thomas Music Inc serves a broad customer base including amateurs, students, professionals, area schools, Eastman School of Music, Rochester Philharmonic Orchestra musicians, and community groups.

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Location

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1908 East Ridge Road, Rochester, NY 14622

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