The Smartphone Medics

I saw a listing on Facebook Marketplace from Jeff for an iPad at the center, then decided to come in the store to look at other options. Reko was there and assisted us to find what we needed, was honest with us, and helped us with every question we had! No matter how small! He also did not “salesman hover” while we were looking. It was a very pleasant experience. Reko was extremely helpful and friendly! Great experience overall! The product is great and I am sure I will be back for future purchases!

I was ready to walk away and just forget about this, but then I got a text message begging for a 5 star review. Just no. This place is sketchy and the "techs" are dishonest. I went in yesterday to have the protective glass over my cell phone camera lenses replaced. Two were cracked, one slightly chipped. I return after about 90 minutes. The guy tells me that after he fixed my phone, the camera didn't focus correctly and he was going "throw in a new camera for free". I asked to see what he meant. The camera damaged was the one that didn't have a cracked protector. I asked him directly if he damaged it during the replacement and he sheepishly admitted that he did. Why not just be upfront you made a mistake and will try to make it right? The gaslighting to make it sounds like he's doing me a favor by repairing what he broke on my phone was a nice touch. Another hour to get the camera replaced and there's still dust under the glass. I refused to let these clowns open my phone again. Yes, the other person working gave me a screen protector and discounted the repair. But I didn't want my phone opened up at all. And I certainly didn't expect to be misled over the reason for the camera replacement. Needing to clean up the smeared glue/adhesive when I got home added insult to injury. Anyway, there ya have it. Obviously, I can't recommend.

Very knowledgeable on everything electronic! Always straightforward on what repair and replacement options are. I never feel like I’m being taken advantage of like most other places do. To top it off, they have the most friendly staff in town!