Rotor-Matic Sewer & Drain Solutions - Drain Cleaning

Impressive! Excellent service... Response was immediate. I'm a renter & within 20 min of contacting my landlord I recvd a call from Zaden S...another 20 min he arrived for the service call!! Clean, efficient, knowledgeable & PATIENT...I had questions...Many questions!!... he responded to each one wth professionalism. He did a great job 'Representing' the business!

Our sewer line was clogged and frozen. We couldn’t run any water, shower or use the bathroom. Made a call this morning to Rotor Matic sewer and drain solutions. A young 24 year old very articulate, knowledgeable and sympathetic young man arrived several hours later and within an hour had solved the problem and we were up and running. The price was very fair and well worth just the advice he provided. His name on the card is Zaden Smith and I have 100% confidence in recommending him and this business !!

I had a partial blockage in my main septic line which started acting up over the weekend. I had the tank pumped which was necessary, but didn’t fix my issue. I called Rotor-Matic on Sunday morning and was quoted an incredibly reasonable price. Zaden, the technician, kept in touch with me by phone as he worked his way to my house; he was courteous, knowledgeable, and took care of my problem in short order. This company is simply the best. These guys work hard and are honest, trustworthy, clean, and just nice people on top off doing great work. These guys are the real deal……

After a very frustrating experience with another plumbing company that spent hours and failed to resolve our washing machine drain clog, Charlie was a breath of fresh air. From the moment he arrived, he was friendly, professional, and took the time to ask thoughtful clarifying questions before starting any work. He clearly explained his diagnostic approach and made sure I was comfortable with each step. Charlie began at the P-trap and verified proper flow by having me flush the toilet, then worked methodically back toward the washing machine standpipe. He used the appropriate equipment, including a drain snake and controlled water testing from the wall connection, and was able to fully clear the clog without causing any flooding or mess. It was obvious he knew exactly what he was doing and approached the job with care and precision. The entire issue was resolved in about an hour, and the price was extremely fair at $250—especially after we had already spent significantly more with no resolution elsewhere. Charlie’s professionalism, technical skill, and respectful communication made a stressful situation much easier. We are incredibly grateful and will absolutely be using this company again in the future. Highly recommend.