Jacobson Heating & Cooling

This past week we had Jacobson replace our furnace. Right from the service call to Mr. Tom that came out to give us a estimate, everything was very professional. Then when Mike and Adain came to put the new furnace in, again very polite, and they were very organized. Even when they completed the job, they cleaned up the floor and took the old furnace with them. Which we really appreciated as we didn't have to worry about getting rid of it. We miss Jacobsons mom in the advertisement. Call my son's at Jacobson! We feel like we have some new friends!

Jacobson is the best. We have used them for decades. Local family owned, very prompt in response, offered trouble shooting ideas when closed, knowledgeable in exploring HVAC options and operations, reasonably priced, service and sales employees courteous and friendly. We highly recommend.

We had a new furnace installed and Matt and Matthew did a great job!! It was a big job because of our old vent pipes and filter box but they still got it done all in the same day! Protected the carpet, courteous, and showed me how to change the filter now that it was a different set up. We’ve been working with Jacobson for 20 years and will continue to use them for all of our HVAC needs!

We have used Jacobson for year. We had our furnace blower motor replaced in 2022, then January of 2025, we had the heating element replaced. The tech we worked with last year was awesome, hard working honest guy. I asked him how long does he think we have until we need a new furnace. He said you’ve replaced the two biggest parts, this will last you years. Well January 2026 our heat goes out again. This doofus of tech comes in, doesn’t even do any thing and says we need a new furnace. We asked him about the replacement parts and why they didn’t last or if they honor any warranty and his response was “well they really only last a year or two” We were blown away. He was super just weird and shady. The owner came out to do a quote for a new furnace but why would we purchase a furnace from a company whose parts don’t last??? We ended up getting a quote from a different company same day and was able to get a new furnace the next day. We will never be doing business with Jacobsons again after this experience.