Hearthcrest Fireplace
Grand Rapids, MI
Hearthcrest Fireplace is a fireplace business serving Grand Rapids, MI, with over 35 years of experience installing and servicing gas, wood, pellet, and electric fireplaces and accessories.
Fireplace Repair Service
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About Hearthcrest Fireplace
Hearthcrest Fireplace is a fireplace business serving Grand Rapids, MI. With over 35 years of experience, Hearthcrest Fireplace provides sales, installation, and service of gas, wood, pellet, and electric fireplaces, stoves, inserts, and gas logs. The business also offers custom fireplace doors, fireplace accessories, blowers, remote controls, and outdoor living products such as fire pits. Hearthcrest Fireplace specializes in in-house gas fireplace and gas line installation and services parts from brands including Heat & Glo, Heatilator, Quadra-Fire, Dimplex, and Real Fyre. Hearthcrest… Read moreRead less
Hearthcrest Fireplace is a fireplace business serving Grand Rapids, MI. With over 35 years of experience, Hearthcrest Fireplace provides sales, installation, and service of gas, wood, pellet, and electric fireplaces, stoves, inserts, and gas logs. The business also offers custom fireplace doors, fireplace accessories, blowers, remote controls, and outdoor living products such as fire pits. Hearthcrest Fireplace specializes in in-house gas fireplace and gas line installation and services parts from brands including Heat & Glo, Heatilator, Quadra-Fire, Dimplex, and Real Fyre. Hearthcrest Fireplace aims to customize fireplaces to fit various styles and lifestyles, offering options for heat distribution management and manufacturer service details.
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Hours
- Sunday Closed
- Monday 10:00 AM – 5:30 PM
- Tuesday 10:00 AM – 5:30 PM
- Wednesday 10:00 AM – 5:30 PM
- Thursday 10:00 AM – 5:30 PM
- Friday 10:00 AM – 5:30 PM
- Saturday Closed
Times shown in the business’s local time (Eastern Time).
Services
- Gas fireplace sales
- Wood fireplace sales
- Pellet stove sales
- Electric fireplace sales
- Fireplace installation
- Gas log sales and installation
- Custom fireplace door sales and installation
- Fireplace accessories
- Fireplace blowers and remote controls
- Gas fireplace and gas log service
- Outdoor fire pit burner installation
- Fireplace Accessories Sales
Frequently asked questions
How to light a pilot light for gas logs?
Hearthcrest Fireplace explains that the safety pilot valve knob has three positions: off, pilot, and on. The pilot position lights a small pilot light near the main burner. Turning the knob to on fully operates the gas logs with flame at the main burner. Turning off requires relighting the pilot next use.
How to reset the fireplace module?
Hearthcrest Fireplace states the module may lock out by emitting three beeps and showing an error code. To reset, check and remove batteries if installed, locate the module under the decorative screen, and use the reset switch if available.
How to clean fireplace glass?
Hearthcrest Fireplace recommends cleaning glass after the initial 3 hours of burn time and yearly thereafter. Ensure glass is cooled, turn off gas, remove glass assembly carefully, and clean both sides with household glass cleaner without ammonia using a soft cloth.
How do I light the pilot light for gas logs?
Hearthcrest Fireplace There are three positions on the safety pilot valve knob: off (no flame or pilot), pilot (small pilot light on, logs ready to run), and on (flame at main burner). To light, locate the gas control knob, ensure gas supply is on, remove glass assembly, and use the piezo ignitor button to spark.
What are the positions on the gas log safety pilot valve knob?
Hearthcrest Fireplace The knob has three positions: off (gas logs completely off), pilot (small pilot light on but no main burner flame), and on (gas logs fully operational with flame at main burner).
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