Happy Home LLC

Hired Mr. Walter Lin to install heat pumps and his team did a great job and were respectful of my house. They finished the job in one day and Mr. Walter Lin even accommodated my last minute changes. His price was very fair, too. Definitely recommended if you're in the market for heat pumps.

This is by far the worst AC installer I have seen. They are extremely rude, don't take any responsibility and are not responsive. They hire folks who absolutely have no idea what they are doing. Walter came to fix split AC units in my Brooklyn home in windsor terrace. In total there were 3 outdoor units and 8 indoor air handlers. They installed Fujitsu units. After one season, the third floor mini split unit (3 indoor units) started leaking freon. And one year after that, second floor outdoor unit (with 4 indoor AC units) started leaking too! I was told by other AC repair folks that against the code, Happy Home used small pieces of copper pipes and welded them together instead of using a single continuous pipe and hence all the leaks! The water exit pipes they installed were not to code either and got blocked with dirt leading to water leaks from ACs. Because of these folks, I am forced to rip all the AC units from the entire two floors and redo all pipings to install the new units. This is costing me HUGE and these guys don't take any responsibility. Pls do yourself a favor -- Absolutely, DO NOT hire this horrible team!

Happy Home was referred to me by a friend and relative, with positive reviews. I called the office and spoke with Jim, where we discussed installing a split system in my home. Within the next few days, Walter came to my home to determine which unit would be appropriate for each room. After I agreed to have the system installed, a date was scheduled for the team to execute the installation of the HVAC split system (5 compressors & 9 heads), which took 2 full days. I am VERY pleased with the professionalism, service, promptness, and communication. My only regret is that I had not installed this system sooner. They have great teamwork; I highly recommend Happy Home LLC!