Fox Pest Control Acton

Mason Binder, our Fox technician is knowledgeable, thorough, and trustworthy. He called ahead and told me that he was on his way. Once he was here, his performed the quarterly service and told me that he would be back next week when the snow melts to finish. He also checked the bait stations in the basement, refilling them and plugging holes with steel wool. He consistently goes above and beyond and nothing is a problem for him.

From calling Fox to get a technician to come to the house, to the technician coming the very next day was so great. The customer service was so incredibly friendly and helpful it made me feel like I’d never hesitate with calling them. Kurt, our technician was nothing short of brilliant. Very friendly and super knowledgeable. He confirmed we mice have made themselves comfortable rent-free in house. He set everything up and told up if we catch anything to call them and they will come and take care of it. We don’t have to do anything, which is fantastic! Overall so happy thus far with Fox!!

Eric was extremely timely and was able to catch the mouse almost immediately. He was also knowledgeable and serviced the entire house inside and out with a subject matter expert level of professionalism. He was kind and very understanding of our situation. He walked us through everything he did from patching holes on the baseboard to laying more traps inside and out. Gave us piece of mind that we didn’t have a lot to worry about when it came to infestation. HIGHLY Recommend.

We called to have a tech remove yellow jacket nests. We’ve been stung and someone in our home is allergic. The tech was nice but not qualified. He removed a faux nest we had hung on the roof overhang!!! It’s clearly plastic. Believe it or not that faux nest has stopped them from building on the overhang. He then told me he can’t get up into the arborvitae due to a policy of no ladders. For $70 a month I expect you can pay for the insurance to have your people up on ladders. We cancelled our service and are now out a faux nest $35 as well.

Outstanding Service by James Rose! James was absolutely fantastic! He arrived on time, was incredibly professional, and took the time to explain every step of the pest control treatment in detail. His knowledge and attention to detail gave me full confidence that my home was in great hands. He was courteous, respectful, and made sure everything was handled with care. I truly appreciate his dedication and friendly attitude, it’s clear that he takes pride in his work and genuinely cares about providing top-quality service. I’m extremely satisfied with the results and will definitely be requesting James for future services. Highly recommend him and Fox Pest Control for anyone looking for reliable, thorough, and professional pest management!