DM Repair

Joe was the best. AHS tried fixing my refrigerator 3 times with no luck. I was so upset. My floor was getting rotted and nobody seemed to care. Not even my home warranty place. Not even carried to listen to what I was saying.. no empathy at all. But Joe came out was literally amazing. Handsdown the best. He actually listened to me. Actually cared. Joe tried everything and still couldn’t figure out where the water was coming from. After everything, I finally got approved for a new refrigerator that SHOULD HAVE been fixed/replaced last November but never was. I didn’t have to wait a week and a half to just be told they are “just fix this cuz it might be the problem “ and then a few months later… the same problem happened again. Im highly disappointed in how long this took. And especially how i was treated by AHS. I will not be recommending this warranty company to anyone because of how i was treated. The Company they sent out to help on the other hand was amazing and would recommend any day. Joe with DM repair! Thank you!

Was very pleased with the way they informed us about what was wrong with our furnace. They tried everything in the book to repair it. Andy finally said it was finished and we needed a new furnace. They worked a good 8 hours Getting the new furnace installed. Price quoted was spot on when they finished. I would highly recommend DM Repair to all our friends. Thanks again Andy

I honestly wasn't thrilled with this company. My washer started having issues where it would spin and run through an entire cycle but wouldn't drain. I suspected a clog or pump failure and enlisted my uncle to have a look at it. After failing to figure out how to take the washer casing apart he called DM Repair to come look at it. The technician was nice but also had to watch a you tube video to learn how to take the washer apart. After about an hour he told me that the timer was bad. He ordered a new timer and installed it two days later. Without running the washer through a cycle he told me it worked and left. I started the washer immediately only to find the symptoms had not changed and the water still did not drain. Because it was Friday evening i waited till the following Tuesday where the same technician came out and found the real problem-a sock in the hose. I am not dissatisfied with his quality of work or prompt timing, but i do feel like he misdiagnosed the issue. This set me back $400 for something i could have learned from a you tube video.