Chapel Hill Tire - Crabtree

Quick and friendly. I told them i had a limited amount of time (oil change and tire rotation) and they got the work done in less time than estimated! If they hadn’t finished in time they offered to shuttle me to my nearby appointment. Super grateful!

I am surely late to writing this review, but these guys truly went above and beyond to take care of me. Most places just give you an invoice, but these guys actually brought me into the shop to show me exactly what was going on with my car up close and personal. While they worked, they even arranged an Uber for me so I wasn't stranded. To top it off, the team stayed past closing time just to make sure the job was finished the same day. Special shoutout to Chance, who stayed even later to walk me through everything and answer all my dumb questions. If you want honest work and amazing customer service, this is the place.

Nice people and quick service. I made the appointment day of and they were able to change my oil and rotate tires in less than 45 minutes. Would recommend. Front desk folks are super nice as well

Professional, fast, friendly - and located close by.. I bought 4 tires and got an oil change for around 1050. Price was competitive. Updating and upgrading :) - thanks for responding and for the call. I look forward to using you guys more in the future.

A+. Nice and friendly service team members. Comfortable, clean, and spacious waiting area. Cushy seating with side tables. There was also a space that was more … geared … toward working while you waited. There was even a fun mural on one of the walls! No strong oil/mechanical/car scents. Great hot tea selection. Oh, some actual service details, they took me as a walk in for an inspection and had me out of there in maybe 30 minutes. It’s very possible that I lost … track … of time because the space was so pleasing. It was in time for me to *just* be able to finish my tea (‘twas almost still too hot). And, every step was communicated via text along with a copy of the inspection report! In addition, I overheard a service team member talk to a man about tire things. He seemed knowledgeable and the interactions were professional and informative. The vibe was to be as helpful as possible and assist the customer get a … grip … on their service options. Zero push. TLDR; 👍 👍