Appliance Service Solutions (Suffolk Appliance)

Jeremy was great very knowledgeable and did an excellent job fixing our dishwasher. He took the time to explain what was going on and made sure everything was working properly before leaving. The only reason for the one-star deduction is the scheduling process; the 6-hour service window is difficult to plan around and could definitely be improved. Overall, very happy with the service Jeremy provided.

Magic Mike was quick, thorough, and helpful. We are thrilled to be getting a replacement washer from Suffolk Appliance Solutions! They texted & called ahead, were spot on time, hauled away the old dead unit and set up the new one in record time. Mike patiently went over all the bells and whistles on the new Speed Queen Industrial washer, and we’ve wasted no time it giving this baby a spin! Highly recommended

Mike is truly a "Magic Mike"! This young man is a true professional; courteous, attentive, respectful, polite, quick, and he cleaned up any mess he made, if any. I highly recommend Mike to anyone who has any refrigerator issues. My issue was, and has been, for 2-3 years, a Samsung ice maker issue. Samsung came out 3-4 times (the last visit was from the manufacters rep), stating that the previous Samsung technicians voided the warranty because they used a hairdryer and silicone caulk in an effort to fix the ice maker that continued to freeze up. Samsung did the servicing and then the Samsung manufacters rep voided the warranty saying it wasn't fixable. They refused to replace the refrigerator too. My attorney looked over the warranty and said "looks like they coaxed you along long enough for the warranty to expire". Anyway, Mike had no issues ordering the proper ice kit, installing, made sure everything worked, and waited to hear the compressor before he shook my hand, told me if I needed anything at all to call the warranty company and request him since he's familiar with Samsung. Awesome service!!!