Accurate Automotive Attention

I went there just about a month ago, AC problems, was told that it was low on refrigerant, they supposedly added dye and charged it. When I received my truck boy was it working GREAT. Was asked to return the following Tuesday so they could check for leaks. George put on his special glasses and turned his special light on which was to show leaks. He did not check under the dash. None was detected. I have driven this truck for 162 miles and noticed that it did not cool as it did before. I returned it one month later and they supposedly did the same thing as before added more dye etc., was told that I should return this Tuesday again so they could do the same check. I was also told this time by George that my truck being a Dodge was known for the condenser going bad and that it is located behind the dash. A VERY COSTLY JOB. He also said that since I was selling it, I felt that he was saying not to worry about it. I own a company and I have higher standards and ethics not to do a half ass job. The leaks should have been performed all around the hoses and fittings on the AC system and behind the dash. He should have checked under the dash with a sniffer that detects the leaks. I will not return to his shop and will NOT RECOMMEND THIS SHOP to anyone. He also went up on the labor cost since the first time I went there. I have spent over $ 400.00 dollars for nothing. SO beware. Hank

Tried to get an estimate for a simple job. When he saw it was a foreign vehicle, he said "We don't work on foreign cars"....that was that and he turned away. Didn't even get to tell them what I wanted done. Oh well.

Great experience. Great price. Honest mechanics. I've been here twice now both times I've been very satisfied. The first issue I was working on myself and was trying to track down an issue. After going over it with them they said I pretty much did it all and they wouldn't feel right taking my money. And I did do it all. Second time everything was smooth and done right at a great price and I couldn't ask for more. Thanks everyone 👌 I will be coming back when needed

***Updated Review*** Management Reached out and provided a refund for the work after post of original review. I brought my 1996 GMC K2500 in for axle seals, brakes, and a hub. After the seal work, 4WD no longer functioned. The shop diagnosed it as an internal differential issue without disassembling the axle disconnect assembly. I was offered installation of a used differential, but I declined because there had been no teardown or confirmation of an actual differential failure. After inspecting it myself, I found damaged components in the axle disconnect assembly caused during the original service. I documented the damage with photos in my review. The owner reached out after seeing that review and has issued a full refund for the seal and sway bar work. I appreciate that they ultimately made it right. However, I shouldn’t have had to diagnose and repair the issue myself after paying to have the work done. My rating reflects both the original problems and the professional resolution. **Original Review** I dropped my 1996 GMC K2500 off on January 5th for several repairs including front brakes, a hub, and front axle seals. I was charged about $500 for the seal work and was told it was covered under warranty. I picked the truck up on January 14th. On January 24th, the first time I attempted to use 4WD after the repair, it would not engage. After checking myself I concluded that the issue was in the intermediate shaft housing, where this seal work was done. I contacted the shop and brought it back. Upon their "diagnosis" I was told the actuator was working but that the problem was “internal to the differential,” and I was quoted $300 for a diagnostic fee. The differential was not opened or inspected before that conclusion was given. After declining further work, I disassembled the axle engagement assembly myself. Inside, I found internal washers that were severely bent and a retaining ring that was deformed. These parts are not wear items and had been damaged during removal and reinstallation. The new seal also showed visible installation damage. The bent parts were preventing the axle from engaging. After replacing those damaged components and reassembling everything correctly, 4WD operation was fully restored without replacing the differential. Additionally, during the original repair, a sway bar link was broken and I was charged for its replacement. A portion of the broken link was left inside the lower control arm. I am sharing this so others can make an informed decision. My experience involved extended repair time, damage to internal components during service, and a diagnosis of a major failure without disassembly or proper inspection I have attached photos of the damaged washers and the cv axle flange where it appears someone hit it with a hammer to push the axle back in place.

On the way from Phoenix to San Diego, I ran over a huge piece of semi tire shrapnel. It damaged my front end and tore the engine splash shield back underneath the car. I lucked out that it happened less than a mile from Accurate Automotive. George Raygoza and his technician Frank Torres were absolutely amazing and helpful. They quickly evaluated the situation and came up with a solution that enabled me to get back on the road as safe as possible so I was able to complete my trip. They walked me through everything very thoroughly. They took pictures and emailed them to me for insurance purposes. It was top of the line service! I even received a follow up phone call checking in on how the rest of my trip went and making sure the car made it back home, which it did. Highly recommend this place if you are just passing through like I was or if you need your go to spot! Thank you, thank you, THANK YOU!