A washing machine that will not drain or a fridge that stops cooling forces a quick decision: repair it or buy a new one? The right answer depends on a few factors that are easy to check.

AT A GLANCE

Diagnose first

Know what is actually wrong.

Weigh the cost

Compare repair with replacement.

Think long term

Efficiency, reliability and waste.

Get a proper diagnosis

Before deciding, find out what is actually wrong. A qualified repair technician can often identify the fault quickly and tell you whether parts are available.

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Compare the repair cost with replacement

If a repair costs a large share of the price of a comparable new appliance, replacement may make more sense. If the fault is simple and the appliance is otherwise sound, repair usually wins.

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Consider the age and condition

An appliance in good overall condition is often worth repairing. One with several worn parts may fail again soon after a single repair.

  • How old is the appliance?
  • Has it needed repairs before?
  • Are spare parts still available?

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Think about running costs

Newer appliances can use less energy or water, which may offset part of the cost of replacement over time.

Remember the environmental cost

Repairing extends the life of something that already exists and keeps it out of landfill. When the numbers are close, repair is often the more responsible choice.