Help User Guide

System States

System States and improvements chart

Getting Started

Welcome to WiserMap!

WiserMap is your trusted platform for discovering local businesses and sharing your experiences. Whether you're looking for a great restaurant, reliable service provider, or unique shop, our community-driven reviews help you make informed decisions.

What is WiserMap?

WiserMap is a comprehensive business review and rating platform that connects consumers with local businesses. Think of it as your community-driven guide to discovering the best businesses in your area.

Discover

Find the best businesses in your area

Review

Share your experiences with others

Connect

Build trust within your community

Creating Your Account

1

Sign Up

Click the "Sign Up" button and enter your email and password

2

Verify Email

Check your email and click the verification link

3

Complete Profile

Add your name, location, and profile picture

Business Discovery

Using the Search Bar

The search bar is your gateway to finding businesses on WiserMap. You can search by business name, category, or location to find exactly what you're looking for.

Search Tips:

  • Use specific keywords for better results
  • Include your city or neighborhood
  • Try category searches like "restaurants" or "auto repair"

Using Filters

Category Filter

Browse by business type: restaurants, services, retail, healthcare, and more.

Location Filter

Set your distance preference and find businesses within your desired radius.

Understanding Business Cards

Each business listing shows key information at a glance to help you make quick decisions.

Sample Business Name

(245 reviews)

Category • $$ • 0.5 miles away

123 Main Street, Your City

Writing Reviews

Why Write Reviews?

Your reviews help other community members make informed decisions and help businesses improve their services. Every review makes WiserMap more valuable for everyone.

Step-by-Step Review Process

1

Rate Your Experience

Select 1-5 stars based on your overall experience

Excellent
2

Write Your Review

Share specific details about your experience

3

Add Photos (Optional)

Visual reviews are more helpful to other users

Upload photos of the business, food, or services

Review Guidelines

  • • Be honest and specific about your experience
  • • Focus on the service, quality, and atmosphere
  • • Keep reviews relevant and helpful to others
  • • Avoid personal attacks or inappropriate language
  • • Include photos when possible to support your review

User Profile Management

Managing Your Profile

Your profile helps other users trust your reviews and allows you to track your activity on WiserMap.

Profile Information

Update your name, location, and bio

  • • Profile photo
  • • Display name
  • • Location
  • • About section

Privacy Settings

Control what others can see

  • • Profile visibility
  • • Review history
  • • Email preferences
  • • Data sharing

Review History & Activity

Track your contributions to the WiserMap community and see how helpful your reviews have been.

24
Reviews Written
156
Helpful Votes
8
Photos Uploaded
12
Businesses Followed

Advanced Features

Following Businesses

Stay updated with your favorite businesses by following them for updates, new photos, and announcements.

Review Helpfulness

Vote on reviews to help highlight the most helpful content for other users in the community.

Contributing Photos

Help businesses by uploading high-quality photos of their location, menu, products, or services.

Best Practices Guide

Learn proven strategies and guidelines to maximize your WiserMap experience and build a thriving community.

Read Best Practices →

Troubleshooting

Common Issues & Solutions

I can't log into my account

Try these steps to resolve login issues:

  1. Check that you're using the correct email address
  2. Reset your password using the "Forgot Password" link
  3. Clear your browser cache and cookies
  4. Try logging in from a different browser or device
My review isn't showing up

Reviews may take time to appear due to our moderation process:

  • Reviews are typically approved within 24 hours
  • Ensure your review follows our community guidelines
  • Check that you're not reviewing the same business multiple times
  • Contact support if your review is missing after 48 hours
I can't find a business I'm looking for

If you can't find a business, try these search tips:

  • Check your spelling and try different search terms
  • Search by category instead of specific name
  • Expand your location radius
  • The business may not be listed yet - you can suggest adding it

Still Need Help?

Our support team is here to help with any questions not covered in this guide.

Related Help Resources

Review Writing Guide

Learn advanced techniques for writing helpful reviews

Read Guide →

Business Owner Guide

Information for business owners using WiserMap

Read Guide →

Platform Features

Explore all the features and capabilities of WiserMap

Explore Features →

Ready to Get Started?

Now that you know how to use WiserMap, why not write your first review?

← Back to Help Center

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