Stuart Services

Matt has done our annual service call a couple times now. He’s personable, professional and clear with his recommendations. Today he had Neal with him learning the ropes and he appears to have a bright future too.

Scott & Lee were so professional, courteous, and thorough. Our kitchen plumbing needed quite a revamp, and they explained everything that they were doing so that I felt more knowledgeable about my home’s plumbing at the end of it all. The quality of work is outstanding, and I will always recommend the great work that these guys do.

We had Josh from Stuart Services come out to diagnose an issue with a continuous water leak that was detected by the Sewerage & Water Board. He was very professional and thorough and determined that the leak was caused by two toilets that are leaking as well as a leak at the main shutoff valve to the home. He explained all of our repair options and gave us several estimates to consider. We have decided to go forward with the repairs he recommended. So far, we are very happy with the service that we have received during the initial assessment. I will post another review once the work has been completed. Update as of 2/20/2026: Josh came back out and did a fantastic job of removing a 65 year old toilet, including having to chisel out the plumber’s putty that was holding it in place, installing a new toilet and water line and rebuilding another one. He also checked on a sink that was leaking. He is a pleasure to work with and is very knowledgeable and professional. I would definitely recommend him to all my family and friends who are in need of plumbing repairs.

Malik and Julian did an amazing job. Customer service was outstanding. Not only did they arrive in less than expected time, they were very thorough fair with the service and made recommendations for future maintenance and repair. They went above and beyond to make me feel like a valued customer

Had them come out to investigate a clog we had between the septic and drainage. Started with $99 drain cleaning and inspection but they couldn’t find the outlet of the drain after poking around for a short while. They quoted me $1800 to install a clean out or $6,200 to run a new drain. Was told if I approved the estimate they would be back the following day to make repairs. Didn’t come back til two days later and sent their “digging crew” which were two guys with a pickax and a shovel who spoke no English. They spent all day hacking a hole next to my septic and cutting through my fiber internet line (cause they never called 811 to mark public utilities) only to find nothing. Sent a field supervisor the following day still to find nothing. I cut my losses and went with another company who found the drain, unclogged, and repaired a clean out in a few hours. As a licensed mechanical contractor in the state of Louisiana I can say that this is nothing but a sales company with technicians with limited knowledge who just want a quick sale of something you don’t need. I wouldn’t trust them to change a lightbulb. I’m still waiting on a call back on being refunded my deposit of half of the repair estimate. Poor communication, not properly versed in the equipment or services they are providing, overpriced. Update: We did receive a full refund of the deposit we made towards the repair that was never completed. There was no communication until I left the review and then I had around 4 calls within a couple days asking for me to take it down. Hopefully my experience isn’t representative of the whole company, which I’m sure it’s not. It is good to know that they follow up on these reviews and hopefully use them to adjust and make their company better.