Piedmont Technical Experts

After my husband passed, I found myself in the unfortunate position of losing all access to his computer files, which included important information about our home and other important data. I had tried using a popular chain store to recover the files but they were unable to get everything due to the complexity of my husband's computer. A friend referred me to Jonathan who exceeded my expectations. He responded promptly to my initial query and then kept me updated at every step of the process. Not only did he come to my home to pick up the monstrosity of a computer, but he also personally delivered the small hard drive onto which he had transferred all of the files, something I could have easily picked up. Jonathan went above and beyond and I cannot thank him enough. I now have peace of mind with access to all the information I thought I had lost. I would highly recommend Piedmont Technical Experts and will call on them again if needed.

JB is the best! Knowledgable in both hardware and backend/innerworking of networks. We had a power failure cause our network to become impossible to use (VOIP phones had to be rebooted constantly, credit card readers offiline, wifi only). JB worked with us to diagnose and troubleshoot to track down a rogue DNS running off an old wifi router that was still on the network and started causing all the problems, replaced that device, and we were instantly back up and running!

I was in search of a professional computer repair service as my business laptop unexpectedly stopped functioning properly. It was 7 am and my search yielded very few results of related businesses open prior to 10 am. Piedmont Technical Experts was the only one to answer the phone minutes after 8 am and they were able to take my laptop that same morning. Their office is conveniently located on Elm St, downtown Greensboro, and there was plenty of parking available. Jonathan greeted me, took down my information and kept me informed of his progress. I got my laptop back the very next morning, and Jonathan even assisted me with quotes for new equipment. I also plan on using their annual protection service! I was impressed by their reasonable prices, professionalism and reliability. I will definitely use them for all my computer related needs.

Straight answers and solutions to problems with an appointment that was easy to make, scheduling that was near immediate, friendly service and a reasonable charge. Who could ask for more? I highly recommend their services.

JB and his team have been so helpful in keeping my business and client data secure. I appreciate that they have quick response times, which is so important. I highly recommend Piedmont Technical Experts!