PCW Appliance Sales & Services

Horrible experience with this company! Disputed a transaction with them when they sent the wrong appliance switch, based upon what was clearly advertised on their site. After 2 rounds of proper filing a dispute with my card provider, and the agent at the store admitting they sent the wrong part, store still would not issue a refund for wrong part. I'm out $62+ dollars, but at this point, their clear ignorance and unwillingness to make this right with the customer warrants this clear 1 star rating. DO NOT DO BUSINESS WITH THIS COMPANY, THEY WILL RIP YOU OFF.

Service technician arrived on time. He was professional, friendly and proficient. He quickly diagnosed the issue and the call was completed quickly.

Came same day to diagnose my problem and got part and installed next day. Great service. Highly recommend.

Worst service. I’d give zero star if I could. I would never recommend this place. I paid a total of $440 to have my washing machine fixed over the course of weeks. (Mind you I haven't been able to do laundry for a couple months now bc of these people) Fast fwd, when they couldn’t fix it they said they would give me a credit towards a new mashing machine. Went into the store yesterday, NONE of their appliances have price tags on them. They do this so they can up the price to an insane price and charge whatever they want. Acting like they were giving me a credit but I would still be paying full price, plus a delivery fee through a third party (who knows what that cost). When I asked to speak to Sam’s boss her response “they don’t talk to people”. When I asked if they had a business card her response was “no”. Extremely unprofessional and worse experience I’ve ever encountered. Go to Home Depot or Lows, delivery is free also! If you decide to buy from here make sure to look up the serial number of the appliance to make sure you not getting ripped off! So un-ethical what they tried doing to people.