Kooler Garage Doors

When my original garage door spring broke I had it replaced with a spring of the highest quality. That spring recently broke trapping my cars inside my garage. I called Kooler Garage Doors and although they didn’t make any promises, they were able to get a tech to my home right away and release the tension so I could get my cars out. This enabled me to open and close my garage door manually until they could come back and provide me with a quote for repair. Since my broken spring had lasted so many years, I wanted it replaced with the same quality spring, but rather than sell me their most expensive spring, they said it would be a waste of my money because my old garage door was showing its age and would probably need to be replaced before their least expensive spring wore out – so Kudos to Kooler for looking out for my budget ahead of their own. They said the garage door motor, the chain/belt, and other components looked good, so my least expensive option would be the “good” quality spring that would most likely outlive my garage door. Or I could choose the better quality spring that would most certainly outlive my door, or I could have them replace my aging door with a new garage door and spring. Of the different options they gave me, I chose the top rated spring and a new garage door. After the installation was completed, it was obvious that there had been a misunderstanding. Since none of us were wearing police style body cams, it’s difficult to know who was at fault for the misunderstanding. But without argument, Kooler took full responsibility and immediately agreed to address my concerns at their own considerable expense. So unless you are a totally unreasonable customer you can be confident that that Kooler will go above and beyond to do whatever it takes to make sure you are completely satisfied with their work.

I can’t say enough for Kooler and all the staff, from the secretary (sorry her name has escaped me) Dillion, Matt, and Evan were all very professional, courteous and efficient! I had talked to a couple other garage door places and Kooler was right on top of it! I would highly recommend this company! They are local so you have someone to talk to right away, they get on the evaluation and the job! Thank you so very much to all the staff as well as owners!!

We recently had Kooler Garage Doors replace our old doors, and the entire experience was excellent from start to finish. Teddy came out first and gave us great recommendations on new doors that completely transformed the look of our home. We decided to add windows, which brought so much light into what was once a dark garage — a huge improvement! Cody and Evan handled the installation, and they were fantastic. Very polite, efficient, and professional. They took the time to explain routine maintenance, made sure I knew to call if any issues came up, and even adjusted our existing openers (which had been installed incorrectly before) so everything now runs smooth and quiet. That extra effort really stood out. I also appreciated how professional the company’s image is — from their branded vehicles to their clear communication by phone, text, and email, I always felt informed and in good hands. Everyone I worked with showed pride in their work, and it definitely shows in the final product. I’m thrilled with the new insulated doors and excited to see if they help reduce my energy bill. Overall, Kooler Garage Doors exceeded my expectations. Highly recommend this team for anyone looking to upgrade their garage doors!