Hessville Plumbing

Unfortunately this company was assigned to address for a possible water main clog at my residence through my Indiana water protection program. Communication with this company is very difficult, they never answer the phone when you call. You always have to leave a message and wait for them to call you back. They immediately wanted to excavate and replace pipe, something that the protection plan does not cover. I feel like this is some kind of scam. They also never bothered to get back to me with an estimate. This is very unprofessional and this gives a bad look to the company.

This is our second time to use Hessville Plumbing. We call from out of town for my wife's elderly parents. They always answer the phone. They have provided same day service, and they take payment over the phone. We really appreciate their service!

They are totally out of order pipes froze nd busted they came out said it wasn't covered. Called nd got reassured that it was. RIPSCO ( (Nipsco) home solutions need to stop doing business with them. This is our second time they falsely said we weren't covered nd yet eye am. BOYCOTT HESSVILLE Plumbing Eye know it's because my wife nd eye live in a great neighbor house in a newly remodeled home in Gary,Indiana count ur days Hessville Plumbing

Bait and switch company. Pivotal Home Solutions via Nipsco uses them. Came out to fix a leaky drain on the left side of my 2 basin sink. William stated he connected and tightened the pieces and used a glue to secure them. Told me to be careful when I place items under the sink. I hadn't placed any items back and put down paper towels as a just in case it still leaked. Over the holidays I hadn't used my sink until Saturday or Sunday and noticed my drains are backing up. Prior to the "fix" their wasn't an issue with draining. They came out today and said yes it's backing up but your policy doesn't cover it. What! Hessville Plumbing CAUSED the issue. He's said do you have a crawlspace and did you poor anything down the sink...because that can splash on us. They actually thought I'd PAY THEM TO FIX A PROBLEM THEY CAUSED. Total screwups. They caused this issue..HESSVILLE PLUMBING IS A TERRIBLE COMPANY.

We called so many plumbing companies and we got ignored. They would come out and say they will call us to set up an appointment and never called and we will leave messages and never get any call backs. The last company we called came out and then emailed us that the job was to big for them but they did refer us to Hessville plumbing and I am glad they did. I called them they came out that day assessed the problem Tom was so knowledgeable and Took his time to explain. A couple days later Tom and Rick came out on time and did the job that should have been done before we moved in. I thank God for these two men along with this company. Even the receptionist Stephanie and Leslie where nice and professional. This company is awesome! Don’t think twice about calling them to get the job done! The picture is the job they did. I wish I had a picture of what it looked like before just a hot mess!