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Gem City Vacuums in Franklin, NC

Gem City Vacuums

Franklin, NC

5.0 · 4 reviewsExcellent
Vacuum Cleaner Repair Shop

Gem City Vacuums is a vacuum cleaner repair business in Franklin, NC, offering repair services, parts sales, and heater and lamp repairs.

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About Gem City Vacuums

Gem City Vacuums is a vacuum cleaner repair business serving Franklin, North Carolina. Gem City Vacuums provides repair services for all brands and models of vacuum cleaners, including central vacuum systems. The business also offers repair and sales of parts for heaters such as Eden Pure and Heat Surge, as well as lamp repairs and lamp building services. Additionally, Gem City Vacuums services and sells parts for Singer Featherweight sewing machines. Gem City Vacuums stocks many no longer available vacuum parts, especially Electrolux, and acts as a service details repair center for brands including Miele, Sanitaire, Hoover, Bissell, Dirt Devil, Rug Doctor, ProTeam, Broan NuTone, Beam, MD Manufacturing, Eden Pure, Heat Surge, and SEBO. Gem City Vacuums operates with a focus on extending the life of vacuum cleaners and reducing landfill waste.

Hours

  • Sunday Closed
  • Monday Closed
  • Tuesday Closed
  • Wednesday 9:00 AM – 3:00 PM
  • Thursday 9:00 AM – 3:00 PM
  • Friday 9:00 AM – 3:00 PM
  • Saturday 9:00 AM – 3:00 PM

Times shown in the business’s local time (Eastern Time).

Services

  • Vacuum Cleaner Repair
  • Central Vacuum Repair
  • Heater Repair (Eden Pure, Heat Surge)
  • Lamp Repairs
  • Vacuum Cleaner Parts Sales
  • No Longer Available Vacuum Parts (Electrolux)
  • Singer Featherweight Sewing Machine Service and Parts
  • Warranty Repair Services for Multiple Brands
  • Lamp Building from Customer Supplies

Frequently asked questions

Does Gem City Vacuums repair all brands of vacuum cleaners?
Yes, Gem City Vacuums works on all brands and models of vacuum cleaners.
Can Gem City Vacuums provide parts for vacuum cleaners that are no longer available?
Gem City Vacuums Yes, the business stocks many no longer available vacuum cleaner parts, especially Electrolux, and can source parts quickly if not in stock.
Does Gem City Vacuums repair heaters?
Yes, Gem City Vacuums repairs Eden Pure and Heat Surge heaters and stocks Sun Heat and Comfort Deluxe heaters.
Are lamp repairs available at Gem City Vacuums?
Gem City Vacuums Yes, lamp repairs are offered for a small fee plus parts, and the business can build lamps from customer-provided starters.

Reviews

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5.04 reviewsExcellent
  • 5 100%
  • 4 0%
  • 3 0%
  • 2 0%
  • 1 0%
Tammy HuntingtonMar 6, 2026 · via Google

Very knowledgeable about sewing machines, very helpful, one of the best places I have found with good customer service

SusanNov 20, 2025 · via Google

I have taken my 1970 Singer sewing machine to Gem City four times in 12 years and have had great service every time. Jim is so easy to work with and very knowledgeable. He had several suggestions about how to operate my machine better. His service is also very affordable. My dog Dixie loves his homemade doggie treats too! You can't go wrong with Gem City.

Cheri SchurmanFeb 4, 2025 · via Google

The only place to bring a tired or broken vacuum... Brilliant and quick! Jim is great, and he's always happy. Parker thanks you for the homemade puppy treats.

Jackie SmithFeb 3, 2024 · via Google

Jim is my go to guy for fixing anything from vacuums lamps sewing machine you name it he can fix it. He takes the time to explain what he does to your items and no one can beat his prices. He has become a friend over the years showing his kindness thoughtfulness amazing generosity to others and his donations for the animals. Super duper guy he makes the world a better place with him in it.🤗

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