Flow Master Plumbing & Pump Service, Inc

Worst plumbing company ever. Took them forever to come out to my friend's house, *which I was present. Then they charged a "flat rate" of $2300 for a pump that costs $250 at Lowes. On top of it, when they came they were there for 10 minutes, didnt clean out the sub basin, install a pump without a check valve! It's a $10 part! Then take off literally after 10 minutes charging $2300 flat rate. What a joke.

I've used Flow Master for 2 big jobs in my house. Once to replace my aging hot water heater and a toilet, and most recently to replace my well pump, well tank, and filtration system. Both times, the owner has come out before the work and provided me an estimate as well as outlined any potential problems they might face when work started. Both times the work was completed on the day the work was started (and none of the problems outlined were an issue, so it wasn't some ploy to justify increased charges). James walked me through what he did (and why), made sure everything was working, and cleaned up before leaving. For both jobs, the quoted cost was what I was charged. He also took the time to answer my questions about other systems in my house completely unrelated to the job I had hired him for (air conditioner questions, gas log questions, future plumbing issues to watch for, etc.) I will gladly use Flow Master for future plumbing needs.

Our well stopped working. I called James and he said he would try to get here that day. He called me and said he would be out first thing in the morning. He and his crew were on time. They quickly diagnosed the problem and told us what needed to be done and the cost. In two hours our system was fixed and we had water again for the first time in 4 days. The crew was efficient and cleaned up after themselves. I highly recommend calling them.

Flow Master Plumbing & Pump Service 2 reviews Claimed Plumbing, Water Purification Services, Water Heater Installation/Repair OpenOpen 24 hours COVID-19 Updates Edit Contact the business for more information about recent service changes. Verified License Yelp confirmed a business or employee license. Photos & videos See all 1 photos Photo of Flow Master Plumbing & Pump Service - Oxford, NC, US. You Might Also Consider Sponsored Progressive Service Company 9 J. C. said"My sister called Progressive Service Company when my downstairs toilet overflowed. It was a horrifying mess, as you can imagine. Everyone else was unable to come out until the following Monday (it happened on a Saturday, of course),…"read more in Plumbing BulletROOF 2 Allison S. said"I highly recommend James! We scheduled an appointment to see if we needed a new roof given our older home. James promptly showed up, went on our roof, and came back with his findings. He let us make our own decision and at no point…"read more in Roofing, Solar Installation About the Business Flow Master Plumbing & Pump Service is a quality plumbing contractor serving the entire Raleigh and Durham metropolitan areas with 24-hour emergency service. If you've been looking for a plumbing company to provide you with personal, professional service when you need it, then look… Location & Hours Map 402 Hillsboro St Oxford, NC 27565 Serving Oxford Area Mon Open 24 hours Open now Tue Open 24 hours Wed Open 24 hours Thu Open 24 hours Fri Open 24 hours Sat Open 24 hours Sun Open 24 hours Edit business info Amenities and More Accepts Credit Cards Share Your Experience Would you recommend this business? Ask the Community Ask a question Yelp users haven’t asked any questions yet about Flow Master Plumbing & Pump Service. Recommended Reviews Your trust is our top concern, so businesses can't pay to alter or remove their reviews. Learn more. Search within reviews Search within reviews Yelp Sort Julie A. Oxford, NC 09 3/22/2021 If I could give 0 stars I would. I was told on a Friday that they would be coming around 4 or 5. I am dealing with a home warranty and have to have the repair person give a diagnostic on the phone. So, when they said they wouldn't be out until 7:30 or 8 I asked them to put me in for Monday morning. They said someone would call me first thing Monday morning with a time. These people do nothing but give you a run around. I called them at 9:30 (gave them ample time to call me). The woman that answered the phone said she would check on things and call me back in a few minutes. 40 minutes later I called them back because she did not call. She said she had to check with someone and they would get back to me. 45 minutes later I get a call and James tells me that someone will be out within the hour. We had a conversation about the warranty company and I asked him for a price so I could try to get an authorization before they got there to save time. He told me they could call him for verification. NOTHING WAS SAID ABOUT WAITING TO HEAR BACK OR NOT COMING OUT! At 2 pm I finally called yet again because nobody has shown. James tells me he must have misunderstood me an didn't know if they can fit me in today! I told him if they can't fit me in today then I am calling another plumber. These people are disorganized and someone has a MAJOR listening comprehension problem. I finally called Gladden plumbing and they told me that they would be out at 8 am tomorrow morning. Imagine that...getting a TIME of when someone will come out. The only reason I called Flow Master instead of Gladden was because they advertised same day. I should have just gone to Gladden to begin with. When Gladden says they will be out at 8 AM, they will be there.