Elston Auto Repair

My wife and I were moving from Cincinnati to Chicago. After a few moving pains, we attempted to take the last car load from Cincinnati. Around Lafayette, the battery blew and the engine began to overheat. Luckily I managed to pull over before any real damage was done. I googled the top rated garage nearby and found Elston Auto. I initially dialed a 1800 towing number, who must have decided we were not worth calling back. Within 30 minutes the tow truck arrived. When we arrived at Elston, we were somewhat alarmed that they had quite a few cars they had no pulled into the garage yet. We began to scramble to make taxi arrangements, hotels etc. I explained to them the problem, that I knew the battery blew, and that it had broken a belt. There was also some minor heat damage on a valve. The folks at Elston stayed well after hours just to work on our car, and gave us the best auto customer service I have ever had! A few hours later they had us back on the road, (even charging us THEIR cost for the towing!). Needless to say, if anyone is in the area I would highly recommend! Their service was unparalleled with any auto service that I ever received in the Cincinnati area, thanks!

You will not find a honest, trust worthy shop like theirs in town. In my experience, they have gone out of their way to make my needs their priority. I needed headlight assembly replacement. I scheduled an appointment at my convenience to drop my car at their shop. They ordered a part and fixed it for a reasonable price. If you want to get your car fixed, call these guys, and I have no doubt they will earn your trust just like they did mine.

I have taken my truck here on multiple occasions for repairs on everything from ball joints to brakes and have never been disappointed. Elston Auto has been fair and prompt with the service of my vehicle every time its been here, and what was wrong with it has been well explained to me, as well as what is needed to fix it. The quality of service found at Elston Auto has not been matched by any other shop or dealership that i have ever used, and i would highly recommend their service to anyone that has an issue with their vehicle.

UPDATE: I've been going to Jay and Brandy for several years now and they continue to exceed expectations. They will help with any problem, large or small. No matter what the repair job is, Jay knows what he is doing. He knows and can follow the manual to the letter and, if needed, creatively find a work-around solution. He is keeping me safely on the road and I appreciate that!! ORIGINAL POST: Professional. Highly competent. Detail oriented. Willing to go the extra mile. I give my highest recommendation. I brought in my 97 Volvo for interior fixes. Brandy and Jay not only made it like new, but also noticed, diagnosed and repaired an ABS problem.