Bug-U Pest Control LLC - Upstate, NY

We have used Bug-U for two seasons and continue to be very happy with their service. They are punctual, knowledgeable and professional. I would recommend them to anyone looking for pest services.

We needed to have two post and beam barns and a wood storage shed treated for powder post beetles. This company has great reviews and did not disappoint. When I called for a quote, his office manager, Karen, was friendly and efficient and had Brent, the owner, speak with me directly. He asked for details of our infestation, answered all of my questions and explained the entire process and chemical he would use before providing a quote that was much more reasonable than others I'd received. The communication from his office was timely and the appointment was made quickly. Karen also called in advance to make sure the appointment time was still convenient. Brent arrived on time to do the treatment himself and it appears to have been done very thoroughly. He even eliminated a yellow jacket nest that I didn't know was in one of the structures. I would highly recommend Bug-U.

The office staff were very friendly and helpful. They listened to my concerns and told me the service I would need. Matt was amazing. Very professional and kind. He explained what he was going to do, the problems he encountered and how he took care of it. I learned a lot about bees. He was very knowledgeable!