Bray & Scarff

Very happy I chose to buy a full kitchen set from here. Christopher was a fantastic salesman. He built me two full kitchen sets to choose from. I was able to think about it for a day and purchase the set easily from home later. Best of all they will work with your renovation schedule! Huge bonus! We all know how crazy the building schedule can be, the peace of mind that my items will be ready at the right time is huge.

I liked being in a place where the employees are so knowledgeable since they only sell one thing. Chris was very professional and helpful. I asked him to show me all the models they have and he was patient and took the time to answer all my questions. He also made the check out process easy and quick. I can't wait to get my new appliances installed. I have no doubt I will be very pleased with them. It was a pleasure doing business with them.

Katelyn greeted me when I came in the door. I knew what I wanted, a simple dryer. She listened to me showed me my opinions. She did not try to talk me in to an upgrade. I really appreciate that. I will have my dryer earlier next week. I also got a rebate to cover the delivery fee. This is not the 1st time I've bought appliances from Brae and Scarf and if I need another appliance I will be back.

We visited Bray and Scarf Frederick yesterday to learn our options to replace our built-in GE microwave oven that failed. We are long time Gray and Scarf customers from Rockville who relocated to Frederick. Our experience with Jon at the Frederick store yesterday afternoon was 100% productive, exemplary of the store brand. Jon patiently heard us out on everything we wanted to share. He took his time to authoritatively review several common sense perspectives that ultimately exceeded our expectations in terms of deciding upon the right product at the right cost. When you purchase online, you do so a bit blindly, plus risking that the product is damaged in transit and paying extra for shipping charges. Instead, visit Bray and Scarf, ask for Jon and win the best of all worlds! 2-24-26 update: See photo added. I just finished the installation, after creating my own base to ensure that the new GE microwave fit in nicely with the previous trim from our 8-year old GE model that failed. Happily, Jon had encouraged me that this would be possible.

Kaitlyn was incredibly helpful! I was trying to make a purchase online and couldn’t add the warranty. She put in the whole order and processed it over text message. This made it so easy! Thank you for your help. Great customer service as always from brat and scarff!