Bill Fry The Plumbing Guy

Great job! Michael took his time to be sure everything was well done. He is very personable explaining things as he went along. I would definitely ask for him again if we need other plumbing services.

I woke up on a Saturday morning and found that I had water running down my yard and driveway. I called the city of Independence and they came out to have me shut off to prevent major damage. Unfortunately they were unable to do so(my curbstop was broken as well as my line had burst). I then contacted several companies for estimates. Some came in at a slightly lower price for the job. However the technician Kyle I dealt with from Bill Fry was the clearly most knowledgeable of all I dealt with. I had attempted to get financial help though another company, and was denied. I then called back to Bill Fry's company and not only was I greeted with respect and understanding. The owner Dawn(Bills wife) got on the phone with me personally and made sure that all info for financial help was in there correct. I was approved in 2 minutes. The same day they called me back and had me booked for two days later. Chris and Aaron were the gentleman to come to my house to do the work. Not only were the right on time but they both got right into digging my yard with water still flowing down my driveway. Chris was clearly as skilled with a backhoe as a surgeon with a scalpel. Aaron was literally six feet down in a hole scooping mud and water by hand. I apologized many times for him to need to do that kind of thing. His response to me every time was don't worry about it I love to dig in the mud. Everyone that I dealt with during this whole process was super nice and the work was done before I came for my lunch break. Bill Fry the plumbing guy now has a client for life!!!! Anyone that I know has any plumbing issue will be referred to them. I thank you ALL SOOOOOO MUCH!!!!

Kyle did excellent work for us after another company wasted our time wanting to do an unnecessary solution that would have cost almost double. He demonstrated integrity in another matter as well proving a trustworthy character to work while I was away. Quick as well. Jackhammered out that cracked pipe for us, looked over everything and did some tune ups. Thank you much! Will use him again and his referrals.

Both of the guys I worked with were great. The first came to diagnose and order the appropriate parts. The second person was there in less than 2 hours and was able to complete the work in about an hour or so. All done the same day and cost about half of what I expected based on dealings with other companies.