AquaGuard Foundation Solutions

Adrian came out on a Saturday, and he showed up on time. Extremely knowledgeable! He walked around the inside and outside of our property and did a thorough inspection, then sat down and went through every option with us. Communication was top notch. I highly recommend Adrian, do not hesitate to schedule with him!

I employed Aquaguard to address my driveway cracking, movement, and water erosion. The Field Inspector Whitt Burcham stressed how they prided themselves on getting the project done right and they were like "family". Whitt walked my property with me and showed me areas that needed to be addressed. My project started with a "no show" by the crew without any updates. I left work early so had to return to work by the time they said they could arrive. They gave me a hassle to reschedule. When they came for the second date they again did not call ahead or confirm arrival time, leaving me scrambling to get home. The crew that arrived from the beginning of my project stated they are "separate" from the initial inspector and could not support all that was said by him in regards to my project. By the time my project was complete I was left under satisfied with the outcome. I was then told that if I wanted them to do anything else, I would have to sign a "waiver" of liability. When I contacted Whitt back to try to remedy, I was essentially told he was no longer involved and the crew onsite is now in charge. After the crew left, within 3 days there was at least 2 substantial cracks in my driveway leading to one corner being held on by nothing but the epoxy they applied. Additionally the epoxy they placed in between slabs had cured and left deep pockets where water now pools as well as sediment and debris. I reached back out to Whitt on the cellphone number he provided initially and have yet to get any response at all. I then called Aquaguard on 9/30/25 as the crew stated to call for any problems and they would be out to fix. I was told by scheduler that they would have to reschedule that crew because "they already won't get paid again" and "they wont pay a different crew" and it would be 3-4 weeks. I requested a sooner date and a call from supervisor. I received no call. I called again on 10/2/25 with the same request. No call. I called again today 10/6/25, and have yet to speak to anyone who can help me with my situation. I regret using this company at all.

Adrian provided outstanding customer service from start to finish. He came out to assess our porch for concrete lifting and took the time to thoroughly explain the process, the root cause of the issue, and what our best options were. What really stood out was his professionalism and transparency. He didn’t rush the visit, answered all of our questions, and made sure we fully understood what to expect. His feedback was honest, detailed, and solution-focused — which gave us a lot of confidence moving forward. It’s rare to find someone who combines technical knowledge with genuine customer care, but Adrian definitely delivered on both. If you’re looking for someone reliable, knowledgeable, and customer-focused for concrete lifting services, I highly recommend him.

We had Adrian Haynes out this week to assess some water intrusion in our basement, and we couldn't be more impressed. He was incredibly thorough and transparent about the entire waterproofing process. Dealing with water issues is stressful, but Adrian’s deep knowledge was very comforting to my family and me. We felt like we were in expert hands the whole time. I highly recommend AquaGuard for any waterproofing or foundation needs!

We are extremely satisfied with the services provided by AquaGuard. Adrian has been an amazing professional to work with. He is knowledgeable, responsive, and highly attentive to detail. He took the time to thoroughly assess our condominium’s needs, clearly explain the process, and ensure everything was handled with precision and care. His communication throughout the project was consistent and transparent, which gave us great confidence in the work being performed. FANTASTIC professional! The results exceeded our expectations, and the overall experience was smooth and well-managed. We highly recommend their services, and thank Adrian for being awesome!