APA Auto & Fleet Care

APA is a great shop! Quick service, fair rates, and trustworthy. My family take all of our vehicles to APA. Highest recommendation!

APA Total Care Care of Gilbert (yes, Car is misspelled on their invoices, estimates and other media) — Missing the obvious things is a 🚩Red Flag. Should they be fixing you car? UPDATE 07-04-2025: I added another snapshot (pic) of the owner's reply which shows what kind of people you are dealing with at APA Total Care Care. The continued lying is shameful to say the least. STAY CLEAR! Let's be clear, I went to APA to diagnose a "refrigerant leak" already confirmed by Toyota and the smell in the cabin. Visit date: 07-01-2025 7:30am -- Watch BOTH videos! 1. Toyota’s prior A/C service visit ignored ◦ I arrived with a Toyota dealer receipt showing an evacuate/recharge plus UV dye to trace a refrigerant leak. ◦ Service adviser Mike glanced at my receipt and immediately bad‑mouthed Toyota, claiming “they just don’t want to do the work.” 🚩Red Flag #1. 2. Put gauges on it? “Not yet.” ◦ Several hours after dropping off my Tundra, Mike phoned: “Your cabin filter is so plugged we can’t even blow compressed air through it.” ◦ Strange—airflow from the vents worked when I drove in. ◦ I asked, “Did you at least put gauges on it?” Answer: “Not yet.” 🚩Red Flag #2. 3. The upsell text blast ◦ Their automated inspection report listed a laundry list of unrelated repairs—but still no A/C leak diagnosis. ◦ Recommendation: evacuate the system and add UV dye—for $151.73 (about 50% more than the dealer just charged me). ◦ I reminded Mike that dye was already present. His reply: “Toyota lied to you; there’s no dye in there.” 🚩Red Flag #3 4. Video proof to the contrary ◦ My less than 30‑second video (linked below) shows the bright UV dye APA claims isn’t there and documents fresh damage they caused when looking for it. Bottom line: In my opinion—APA Total Car Care of Gilbert either doesn’t understand basic A/C diagnostics or deliberately stages phantom problems to upsell. If you value honest work, take your vehicle—and your wallet—elsewhere. Receipts and unedited video available on request. I gave them a 2 star because the cabin air filter is dirty.

I recently brought my Nissan Titan work truck in to have the alternator replaced, and I was extremely impressed with the level of service provided. This shop operates with professionalism and efficiency, making it a top-tier choice for automotive repairs. In addition to in-shop services, they also offer mobile mechanical repairs at your home or workplace, which adds tremendous convenience and value. A special thank you to Drew, the Director of the Shop, whose expertise and knowledge in automotive services are exceptional. I have followed Drew to multiple locations throughout his career because of the consistent quality, honesty, and professionalism he provides. I confidently recommend him and his team to anyone in need of reliable automotive service. This is truly a five-star operation. I will definitely be returning. Thank you to Drew and the entire team for a job well done.

I took my Explorer in because I had a weird ticking noise that nobody could track down. Drew assured me they would get to the bottom of it and got me in immediately. I had only gotten about half way home when he called me back and said my car was ready. I was confused, but had the Uber turn around. There was a piece of plastic stuck behind one of my pulleys. I went to FIVE shops before this and all of them told me nothing was wrong. The best part is, Drew wouldn’t let me pay no matter how much I insisted. They have a customer for life.

APA Auto & Fleet was awesome to work with! Drew helped me out at every turn with my faulty transmission and problemsome warranty company. I will continue to take my truck there for all my repairs!