All Plumbing Services of the Triad

The A/C & Heating company that I have a maintenance agreement with informed me that while servicing my unit in the attic he noticed that there was no shut-of valve on my hot water heater. I was concerned about a potential leak that could potentially flood my home should there be a leak. I called All Plumbing to install a shut off valve ad they just left my home. Josh and Jared were professional, knowledgeable. friendly and very thorough and honest. While they could have just installed a shut off valve, they informed me that there actually WAS a shut off valve on the hot water heater and I had been given wrong information. They took a photo to show me the valve and even did an internet search with the model number of the unit to find how old my HW heater was. I will be sure to recommend All Plumbing to all my family and friends! Thank you Josh and Jared!

10+ Service From the moment I called All Plumbing Services of thre Triad I I was in good hands. The dispatcher, Christie, was friendly, calm and incredibly helpful. She’s told me they would be out around 4 o’clock – but to my surprise and relief they arrived at 1 o’clock. Aiden came in and immediately put me at ease. He thoroughly checked everything inside the house, reassuring me every step of the way. He then went outside and determined the issue was in the exterior pipeline. Thankfully, he was able to locate the blockage and safely thawed out the pipes. What impressed me most was his care and professionalism. He was very mindful about not tracking Snow into the house, explained everything clearly as he worked so I could understand what was happening. He stayed afterward to make sure I knew exactly what I needed to do going forward. Aidan was warm, pleasant, and extremely knowledgeable. This company truly goes above and beyond. I was so pleased with the service that I offered to write this review – and I’m happy to do so. I highly recommend All Plumbing Services of the Triad without hesitation.They are a definite 10+. Pat

The diagnostic of All Plumbing was to replace the tankless water heater, fix a corroded line, and a whole house filter line cost $10,000 for a home build in 2021. This was the recommendation to address low water pressure in a tankless hot water heater. I appreciate All Plumbing quick scheduling to check for low pressure in a water heater. I had two different plumbers look at my water heater prior to All Plumbing. The first couldn't find the problem, second advised I had build up in my tankless water heater. Second plumber did not have the proper equipment to flush my system and advised they would order. A few days later I learned they had a supplier issue and not given a timeline. So I called All Plumbing my third plumber. All Plumbing technician Josh and another looked at my system. I was told I had leaking and corrosion going on a line to side of hot water heater. Josh suggested that they not flush it because it would do more harm to the water heater. Also there was leaking/corrosion with my whole house filter line. Josh noted our unit is 9 years old please note the builders plumber installed a brand new 2017 model in 2021 when the home was built I am the original owner for almost 5 years now.To me seems silly to put something like in your report not accurate and could be easily verified. I declined and requested the cost of trip - $59 & diagnostic fee of $85. I am not saying All Plumbing is not being truthful but their diagnostic is highly questionable. The second plumber I used was the most knowledgable overall my impatient as we were tired of lukewarm showers is my fault bc I should have waited and had them address my unit when they could get to it. I am having my warranty company look at so I will update after I have a review by the warranty company assigned.