A good cleaning service gives you back time and peace of mind. Because it means inviting people into your home, it is worth taking a little care before you book.

AT A GLANCE

Agree the scope

What is and is not included.

Check trust

Vetting, insurance and reviews.

Start small

Try a first visit before committing.

Decide what you need

Regular cleaning, a one-off deep clean and end-of-tenancy cleaning are different jobs. Be clear about what you want so companies can quote accurately.

Agree exactly what is included

Ask for a list of tasks covered in each visit. Ovens, windows, laundry and inside cupboards are often extras.

  • Which rooms and tasks are included?
  • Do they bring their own supplies and equipment?
  • How long will each visit take?
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Ask about trust and safety

Find out how staff are vetted, whether the company is insured, and how keys and access are handled.

Read reviews about reliability

Look for comments about punctuality, consistency and how the company handled any problems. Reliability matters as much as how well they clean.

Start with a single visit

A first visit lets you judge the quality before committing to a regular arrangement. Give clear feedback afterwards so they can get it right.