The Cell Phone Guy

Like many others have said…would be less stars if possible. I brought my sons phone in for a screen replacement. We had already texted back and forth and even sent a video of the screen and confirmed thats all that was needed. He quoted $150 and said parts were in stock. When we get to the store he first denies the texting then once I show him he says “well $150 is labor” even though the texts state the parts were available on hand. It is clearly a bait and switch tactic they are trying to use. He then says well we didnt know the back was broken…we are not fixing the back so completely irrelevant to the quote. Having Christian music playing in the background one would assume they would have some moral character but clearly not. I know they will have a lengthy reply as that looks like their go to always the customers fault but I can assure anything they reply will be pure lies just like their quote. Stay clear!

The base diagnostic fee will be 70 bucks, but the manager was admittedly very willing to work with me and price match with another local store who said they’d look at my item for 25 dollars. Overall they were very helpful in repairing my device and working with me to negotiate a reasonable price I could afford as a college student. Would recommend.

Was extremely rude and we did exactly what he said to do on the phone before walking in to disconnect iCloud. He had a terrible attitude when I walked in and was very unkind. Wanted to give me $20 for an $800 apple watch because I had a personalized band and did not have the stock band with me and the screen had scratches that he claimed would need to be replaced before he could sell it. However the watch still worked perfectly and the scratches did not interfere with any kind of visibility on the watch. Do not recommend.

Not super thrilled with the final result. I went in for an iPhone back glass replacement, very nice, professional and were able to do a quick job which was appreciated and the price was reasonable. The issue I have is after the repair the back glass sticks out right at the volume buttons and my cameras are permanently smudged on the inside so I cannot clean them off making almost every photo I take on my phone blurry. Edit - Owner called me personally to bring in my phone to make things right. Took a couple hours and when I got the phone back it was better than before.

Very great guy good place to go Especially to fix phones just threw me off a bit when I found out the screen protector was $30 it dropped at once and it looks like there’s already a little crack in it in the screensaver. definitely Make sure you just buy one off Amazon Overall, the guy is talkative. He likes to chat it up and he loves to help other customers that come in But…. it 200 cash once I got there Once he texted me, he said it was only 130 depending on the quality so I just kind of threw me off a little bit. Hopefully, I can get a response.