Terry’s North Coast Auto Repair

My son was in Cleveland for an internship and had a car issue. Terry's sent us a quote first, then after taking the car did a full inspection sending us that as well before they began what we took it there for. This was a very quick, and professional process, the overall work ended up being just below the initial quote. Compared to 2 other like repair places within the same area, Terry's was $600 cheaper than one, and the other never called me back. I 100% recommend using this place as I found them to be honest, and provide quality work!

I am not sure why I waited so long to come see the BEST! CUSTOMER SERVICE IS TOP NOTCH! Dealership quality customer service without the dealership problems or prices! Independent service shop without the lack of EXCELLENT customer service! It's worth the drive from the suburbs to see a quality mechanic with GREAT SERVICE! Do not let the downtown address deter you from having quality work, prices, upfront and honest estimates. Jeff and Will are amazing, professional and personable! I will not be going anywhere else for my personal or business vehicles. Nice clean waiting room with real chairs, clean bathroom, text updates on work, clear communication, coffee, cold water and hot dogs on Fridays! Thanks!

A very bad experience! If you want to be ripped off, choose this place; if you want to deal with a dishonest, lying boss, choose this place, it won't let you down. My car was fixed here, just a simple air conditioning short circuit, the compressor was not replaced, and the freon was not added, and they charged me $800.