SERVPRO of Ft Wayne

What can I say that others haven't already said?! I am very happy with Servpro and ALL of their employees! They were all kind, caring, listened well, communicated well...plus their entire team were like the best of friends cutting up, singing, and mostly just enjoyed each other and the job at hand! Great crew and great job! Thank you for being there for me and my family during this difficult time! A special thanks to the project manager Tyler and crew members Nick, Jarrell, Ryan, and Caleb! Great job guys!

Servpro truly offers 24/7 service. Answered our 1:00 am emergency. Project Manager, Emma Gallo was on-site hours later assessing, measuring & explaining the next phases of cleanup. First crew member to arrive was Theo Jones, to assess equipment needed immediately. Next day, crew member Dawn Lawson, assessed equipments progress of water extraction, placed additional equipment, made flood cuts, drilled holes into walls to speed up drying & deter mold growth. Highly professional, explained every aspect of the project, stayed on task & was on-site for our insurance accessor to review findings. Extremely pleased with this portion of the process.

I was pleased with the work Servpro did to dry out my house. Dawn Lawson was incredible as a crew chief. She explained every detail of the process, communicated well with her crew, and was compassionate about my cats having to deal with the nine blowers for multiple days. Whenever I had a question, she returned my call quickly! Theo Jones and Walter worked hard and were very friendly throughout the entire process. I appreciate having all three of them work on my house!