Morris Garage & Towing Inc.

Very Honest, well respected and honorable company. They towed by 10,000 lb Hummer EV pickup and we had a small issue. It was handled very professional. I would overwhelming tell everybody to use and trust the people here. I just cant say enough good things about them. I have told everyone I know on the island about my wonderful experience with them and use them any time you need the service with complete confidence. Thanks again.

I will not be returning to this establishment. I’ve been coming to Morris’ since December 2024, and I have officially decided to not return. The last two times I’ve been there, they have done an awful job and made me feel incompetent. My oil change a few months ago, they mentioned I needed new brakes soon because they were at 30%. My most previous oil change, they didn’t even mention anything about the brakes, nor did they call me when my truck was ready to be picked up. It took them over three hours to do an oil change, so I went to check on my vehicle, and they didn’t even know if anyone had worked on it yet. When I finally got my vehicle, there was no sticker in my windshield determining any work had been done or when my next oil change was due. Additionally, I’ve had many issues with my vehicle this year and have tried communicating that with them. Every time I brought up an issue I was concerned about, they just brushed it off or said it was no issue and just cleared the codes on my vehicle without looking into them deeper. Just two days ago, my vehicle was having battery issues and completely died. My boyfriend (who works on boats, not cars) noticed my battery was from 2021. For info, batteries on average last 3–4 years, 5 if you’re really lucky. He noticed I needed a new battery and changed it for me. That’s something the shop never mentioned to me or even checked on. Additionally, my boyfriend bought a code reader because my vehicle was having other issues. The simple code reader picked up that I had an EVAP leak and my thermostat gauge was permanently stuck open, affecting my gas mileage and coolant. These codes most certainly showed up on their PROFESSIONAL code reader, but the shop never took care of that once or even mentioned it to me. Last but not least, my vehicle was having transmission issues, so I dropped it off at the shop to see what they could figure out. They drove it around and said, “it runs like a brand new truck, we didn’t see any issues.” They charged us $160 in “labor,” aka they drove it around, used my gas, and charged me to essentially just call me stupid. Turns out my vehicle has been having issues that Morris’ never figured out, and I had to figure out myself. Never going back.

The man driving the tow truck who was able to jumpstart my dead battery arrived no more than 20-25 minutes after I called. He recommended a garage to get my battery replaced and even took a quick photo of the VIN tag and texted it to the garage owner so that they could have a battery waiting for me by the time I got there. I would swear that I never call anyone else except that I moved out of state 10 days later!