LoadUp Junk Removal

I sent photos and sent about 10 texts answering questions, I then got a quote for $90 and a schedule for Tuesday. I went back to see the schedule and the quote had quadrupled to $394 - I would not have otherwise known or checked, in both quotes there isn’t a detailed list of what was included. Despite saying there was not a door removal and the photo to go with the window insert leaning against the fence - they quoted the $90 for removal of a door. Deceptive and manipulative - with a cancellation penalty and/or no refund if I hadn’t gone to double check the date/time. Below is what I sent, so obviously just bad business - beware !!

Honestly my heart felt thanks goes out to Felix the most amazing gentleman you’ll ever meet. Yesterday in Long Beach it was cold, rainy and miserable and I had 2 huge beds to pick up. Felix was running a bit behind BUT as we Californians know, we don’t know how to drive in the rain and traffic comes to a complete halt, but you made it here you were in and out of my home after loading up two huge beds in less than 15 minutes at the most and your care for my home and my floors after being soaking wet, just amazing and I cannot thank you enough Felix. Great job!! I just cannot thank you enough for everything…thank you thank you thank you. So if you’re looking for stuff to be picked up from your home, go through this company and if you can request, Felix, he’s just an incredible gentleman. Thank you again, Felix you’re the best!!!

Was very convenient, excellent communication, transparent pricing. One of my pieces was too big to fit out the door and my Loader was super helpful in trying to deliver the best service despite the challenges and helped me modify my my order to finish what we could. They did extra work to move my couch out of the way to get the rug. Highly recommend (and I’m typically a tough grader).

LoadUp Junk was great. They were reachable and efficient. Sent pictures of our haul and they were able to decipher the pieces needed to be removed. Samuel the loader was quick and strong. He was friendly and very polite to deal with and a tall young man. He was able to get a few things off the shelf for me without a ladder. Thank you for making our move easier and less complicated. I would definitely recommend this company.