Joe's Computer Shop

Joe's computer shop has always been great to me and my wife whenever we had computer issues. He's always amenable and budget friendly, and does his best to make sure, he saves you as much as possible. If there are any bad reviews, it's from people who have entitlement issues, Joe's great and we'll keep going back for service for our tech and our kids if needed also. Thanks Joe for being a stable in the community and for many more years to come!

(*Warning: This will be a long one*) I have an HP Omen 16.1 Gaming Laptop. Recently the screen had gotten these ugly horizontal lines on it. Nothing major but for my main laptop I wanted it fixed, quickly. I took it to BestBuy (where i had bought it) and a member of the Geek Squad recommended me to Joe's saying that "they do their repairs inhouse versus them sending it to HP to get repaired". I was like "alright ill just take it there". I checked here to see the reviews and they were quite good, so I went through with the plan. I took it to them, liked the price, thought they seemed to know what they were doing, and had them order the part. I was told the part would be in later that week and they would call me when it gets here. The next week comes and no call, so I call them thinking they were busy or the part hadn't come in yet. I was told it had, so I went up there to drop off my laptop. When I arrive, they grab the screen that is supposedly mine and tell me that it should be done by the next day or two. Again, I am told they will call me. The next few days pass, no call, so I call them. I was told it wasnt done, but Joe would be getting to it very soon. I think, "Alright whatever they were busy, fine, wouldve been nice for an update though. It is what it is" the next day or so I call again and I am told that he hasn't finished it yet and it should hopefully be done by the end of the day. Two days later I call, and Joe tells me that the part is wrong and to get the correct one before a MONTH from now it would be $30 for shipping. I relunctantly say fine and the part is ordered and will be delivered in a week. They tell me they will call me or I can call them on a certain day for an update. A week goes by and I call them on that day. I was told the part is here and Joe is working on it, shouldnt be longer than an hour or two. I say "Alright great call me when it is finished" they say "yup". Another day or so passes and I call them. Joes answers and tells me that they need to order the part for the THIRD TIME because this one is ALSO wrong. I get angry, because duh who wouldnt be after 3 weeks of dealing with something that shouldnt have taken longer than 1. We go back and forth, they will no longer fix it, I pick up my laptop and bring it home. I get home and notice that the bezel wont close, my battery isnt being recognized, and the bottom cover feels slightly loose. I flip over my laptop and there is a CRACK in the cover from where they tried to open it and clearly did a poor job. I remove the cover (correctly because apparently they cant) and my battery isnt connected and the thermal cover for my GPU is loose. I put everything back together and order a portable display (because im not making the mistake of sending it somewhere again). Thankfully it still works fine. Moral of the story is: If you want to baby sit grown men, have your computer returned to you in worse condition than when you gave it to them, and risk throwing money away. This place is great. I shouldve just sent it to HP and paid the extra money. At least then it wouldve had a greater chance in being replaced correctly. Don't make the same mistake I did.

Andy is the man. Took amazing care in fixing my PC. He was very attentive and took great attention to detail working with me. I had just built my first pc and had issues getting it to post. He not only found the issue and fixed it, but did an incredible job with the cable management. Highly recommend their service for any Computer issues 🙏. PC specs GPU: 4090 dell CPU: 9850X3D RAM:Manta 6000 cl32 2x16gb Memory: Samsung PCIe Gen 5 NVMe MOBO:ASUS dark hero x870e PSU:Lian Li 1200 Edge Case:Lian Li mini v2 Fans:Lian Li UNI TL x6 AIO: Lian Li hydroshift 2

Joe set out office up with all new computers and set us up with a server and everything needed for our office. This is the first computer place that we never have any issues. When we did have an issue 2 years later with a virus on one of the computers he was here 2 days after contacting him and got it all fixed in a timely manner. He is honest, reliable, and competitively priced. The people here are great and I cant say anything bad about them. I highly recommend Joe and his team.

Customer service was amazing. grateful 🙏 fo all there Help with My computer 🖥 Very knowledgeable. Amazing quality work. Grateful for their knowledge. When it comes to budgeting, your Build Gaming PC.