Imperial Auto Body of DC

Imperial provided exceptional work. I was afraid that my car would be totaled, but Imperial assured me that she could be fixed. Needless to say they were right! Got my baby back together and looking brand new. I will say that there customer service regarding communicating with the customer needs to be worked on. My car was supposed to be ready on a Friday (no one called me, so I called at 4:45pm) only to be told the collaboration expert wasn’t in today so it’ll be Monday! Well Monday came and went (no call) received a call on Tuesday at 4:30pm

I found this shop through a search and I’m glad I went in for an estimate and agreed to have them fix the large scratch on my car that also involved replacing a door handle on my Audi Q5. The location of the shop is a bit out there in northern DC but once I walked through the office door, the staff was very welcoming. Everyone I talked to was very professional and glad no one treated me like a clueless girl. Thank you! I highly recommend this shop and would come here again for any future car needs.

Quick and easy service. The team made it seamless and gave the car back without delay. I needed my mirror fixed when someone damaged it and Imperial auto body gave a new mirror and painted it in good timing. I’ll use the service again if needed.