Fred's Chimney Magic

Update: the owner contacted me soon after my previous review and they offered to do a new cleaning of the fireplace and apologizes for my bad experience. Seems they do care about reputation as well as customers. I likely just had a bad first experience which is an unfortunate thing that happens in life. Seeing how they cleaned my fireplace the second time, I would recommend them going forward especially with how their customer service is. Original review: I unfortunately cannot recommend this company. They came to do a cleaning for a VERY cheap price ($119) and it seems this is a loss leader for them to try and upsell additional work they claim is for safety but feels like its just gouging the customer with scare tactics. Mike from Chimney Magic claimed I had holes in the liner and cracks that needed immediate fixes and wanted to charge me $3,800. I had a second company come by and do a thorough inspected and they found one tiny crack that they said was common and no work needed to be done. No safety issues whatsoever! Besides for that they did a terrible job cleaning and left a mess in my house. I did not feel that they actually cleaned the chimney but rather a quick 20 min job just to upsell clients. They left dirty handprints throughout the house and at one point the vacuum started spraying dirt around my living room. I was very disappointed and not sure how they have so many good reviews…

We had an excellent experience with Magic Chimney Company. The team was professional, on time, and very thorough. They explained the work clearly and made sure everything was completed safely and efficiently. The quality of the job was outstanding, and they left the area spotless when they were done. It’s clear they take pride in their work. Highly recommend to anyone looking for reliable chimney service.

These guys came on time. Professional and did a fantastic job. I was worried about being the only one in my neighborhood having smoke coming from my chimney however they reassured me that it was in perfect condition and nothing to worry about. They are not just about the money but quality work and great customer service. If I could give 10 stars I would. I would highly recommend this company.

Fred's has been coming to our house to clean the wood stove for the last several years. We experimented with numerous other companies and they are by far the best experience. They provide consistent excellent service cleaning out the flu and the stove itself. I also appreciate that unlike some other companies, they don't constantly try to upsell you on other services that are of questionable necessity