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Dotfoil Computer Networks

Verified Business
Computer Repair Service
Location Santa Fe, NM
4.0
( 4 reviews )
Closed
โ€ข Write a Review
Location 851 St Michaels Dr Ste A, Santa Fe, NM, 87505, United States

Hours of Operation

Closed
โ€ข Opens Monday at 10:00 AM
Sunday
Closed
Monday
10:00 AM - 5:30 PM
Tuesday
10:00 AM - 5:30 PM
Wednesday
10:00 AM - 5:30 PM
Thursday
10:00 AM - 5:30 PM
Friday
10:00 AM - 5:30 PM
Saturday (Today)
Closed

Holiday Hours: Please call ahead during holidays as hours may vary.

Featured Services

In-Shop Computer Repair

On-Site IT Support

Remote IT Support

Apple Mac Repair

PC Repair

In-Home Computer Repair

Mac Hardware Replacement

Small Business IT Services

In-Shop Computer Repair

No images available

Contact for Service

On-Site IT Support

No images available

Contact for Service

Remote IT Support

No images available

Contact for Service

Apple Mac Repair

No images available

Contact for Service

PC Repair

No images available

Contact for Service

In-Home Computer Repair

No images available

Contact for Service

Mac Hardware Replacement

No images available

Contact for Service

Small Business IT Services

No images available

Contact for Service

Frequently Asked Questions

Does Dotfoil Computer Networks offer remote IT support?

Dotfoil Computer Networks provides remote IT support allowing technicians to log in and resolve many issues without an in-person visit.

Where is Dotfoil Computer Networks located?

Dotfoil Computer Networks is located at 851 Saint Michaels Drive in Santa Fe, New Mexico.

Is Dotfoil an authorized Apple service provider?

Dotfoil Computer Networks Yes, Dotfoil has been an Apple Authorized Service Center since 2007 and was recognized as a Premium Service Provider in 2015.

About Dotfoil Computer Networks

Verified

Dotfoil Computer Networks is a computer services business serving Santa Fe and surrounding areas including Los Alamos, Tesuque, and El Dorado. Dotfoil provides in-shop computer repair, on-site IT support for small businesses and residential customers, and remote IT support. Dotfoil Computer Networks specializes in Apple Mac repair as an Apple Authorized Service Center since 2007 and was recognized as a Premium Service Provider in 2015. The business is located at 851 Saint Michaels Drive in Santa Fe, New Mexico.

Customer Reviews

4.0
4 reviews
C

Cage Vernon

Jul 11, 2017
5.0

I bought a battery for my late 2011 MacBook pro here. I was happy they had it in stock and I didn't have to wait to have it shipped. It came with all the tools I needed to install it myself. As a bonus it also came with a keyboard cover for my MacBook pro! Great place and great staff. Tony was a pleasure to work with.

B

Bob Green

Feb 20, 2026
5.0

Aces! Microsoft Word, which business compels me to use, ceased working on my MacBook Air. Nathan figured a tricksy workaround. If there is ever a class action lawsuit against Microsoft and Apple for selling mutually incompatible products advertised as compatible please let me know.

S

Stephanie Lum

Oct 14, 2025
5.0

Got data recovery? This place is the best for that! They are extremely knowledgeable, helpful, and genuinely nice people to work with. Rebecca was amazing in keeping me updated on the status of my 2022 MacBook Pro, which suddenly stopped turning on after being charged for a day, even though it was working just fine three days prior. On a Wednesday, I called Apple to see if they could assist me. They told me my options were to wait until Saturday at 5:40 PM for them to attempt to revive my computer. However, they also mentioned that if they couldn't get my system operating, they would need to do a complete OS reinstall, wiping my entire computer clean. This wasnโ€™t acceptable to me since I hadnโ€™t backed up my data in a few months. I then reached out to Dotfoil, who specialize in data recovery, and they were able to see me that same day. I opted to pay the express fee, but it was totally worth it. The great news was that my data was successfully recovered, which was something Apple did not offer. So, thank you, Dotfoil! ๐Ÿ™๐Ÿค˜ Unfortunately, I also learned that Apple released the MacBook Pro M1 models in 2022 knowing that they would have issues. While some computers can be saved, others cannot. Sadly, mine decided to stop powering on just after my warranty period ended. Dotfoil suggested it might be something with the firmware, but ultimately, my 16" laptop is now toastโ€”goodbye $2,500 or more! I never thought I would say this, as I have been a fan of Apple for decades, but Iโ€™m really losing faith in the quality of their products.

V

Violet

Feb 14, 2026
1.0

Wow! We were so poorly treated here, taken advantage of and then later severely gaslit! I dont know if they are good with machines but they are terrible with people. Charged me 50$ for 5 min to tell me I had an incompatible charger, called it " a full diagnostic" they never opened the computer or checked what I asked. I was not treated like a human being at all. Over a week without laptop and work projects and no solution. When i went to pick up and share that i was frustrated and really didnt feel taken care of they had a horrible attitude and communication, making the customer wrong!

4.0

Based on 4 reviews

C

Cage Vernon

Jul 11, 2017
5.0
I bought a battery for my late 2011 MacBook pro here. I was happy they had it in stock and I didn't have to wait to have it shipped. It came with all the tools I needed to install it myself. As a bonus it also came with a keyboard cover for my MacBook pro! Great place and great staff. Tony was a pleasure to work with.
B

Bob Green

Feb 20, 2026
5.0
Aces! Microsoft Word, which business compels me to use, ceased working on my MacBook Air. Nathan figured a tricksy workaround. If there is ever a class action lawsuit against Microsoft and Apple for selling mutually incompatible products advertised as compatible please let me know.
S

Stephanie Lum

Oct 14, 2025
5.0
Got data recovery? This place is the best for that! They are extremely knowledgeable, helpful, and genuinely nice people to work with. Rebecca was amazing in keeping me updated on the status of my 2022 MacBook Pro, which suddenly stopped turning on after being charged for a day, even though it was working just fine three days prior. On a Wednesday, I called Apple to see if they could assist me. They told me my options were to wait until Saturday at 5:40 PM for them to attempt to revive my computer. However, they also mentioned that if they couldn't get my system operating, they would need to do a complete OS reinstall, wiping my entire computer clean. This wasnโ€™t acceptable to me since I hadnโ€™t backed up my data in a few months. I then reached out to Dotfoil, who specialize in data recovery, and they were able to see me that same day. I opted to pay the express fee, but it was totally worth it. The great news was that my data was successfully recovered, which was something Apple did not offer. So, thank you, Dotfoil! ๐Ÿ™๐Ÿค˜ Unfortunately, I also learned that Apple released the MacBook Pro M1 models in 2022 knowing that they would have issues. While some computers can be saved, others cannot. Sadly, mine decided to stop powering on just after my warranty period ended. Dotfoil suggested it might be something with the firmware, but ultimately, my 16" laptop is now toastโ€”goodbye $2,500 or more! I never thought I would say this, as I have been a fan of Apple for decades, but Iโ€™m really losing faith in the quality of their products.
V

Violet

Feb 14, 2026
1.0
Wow! We were so poorly treated here, taken advantage of and then later severely gaslit! I dont know if they are good with machines but they are terrible with people. Charged me 50$ for 5 min to tell me I had an incompatible charger, called it " a full diagnostic" they never opened the computer or checked what I asked. I was not treated like a human being at all. Over a week without laptop and work projects and no solution. When i went to pick up and share that i was frustrated and really didnt feel taken care of they had a horrible attitude and communication, making the customer wrong!

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Services & Offerings

8 services

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Frequently Asked Questions

3 Questions

Find answers to common questions about Dotfoil Computer Networks.

Does Dotfoil Computer Networks offer remote IT support?

Dotfoil Computer Networks provides remote IT support allowing technicians to log in and resolve many issues without an in-person visit.

Where is Dotfoil Computer Networks located?

Dotfoil Computer Networks is located at 851 Saint Michaels Drive in Santa Fe, New Mexico.

Is Dotfoil an authorized Apple service provider?

Dotfoil Computer Networks Yes, Dotfoil has been an Apple Authorized Service Center since 2007 and was recognized as a Premium Service Provider in 2015.

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Location

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851 St Michaels Dr Ste A, Santa Fe, NM 87505

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