Christian Brothers Automotive Gilbert-SanTan

My experience with these guys was my best Automotive experience ever! They are all kind, polite and knowledgeable The place is super clean and inviting. Seth was amazing from moment one to good by. They have an amazingly smooth online system that takes any guess work out of the equation from whats wrong with your car to smooth payment options. Being from out of town and knowing the have locations across the country will make me a customer for life!

With my Volvo headed out of warranty soon, I needed to find a trustworthy and qualified shop to maintain my vehicle. I believe I found one in Christian Brothers on Pecos. From first call through to check out, I was treated with respect and my car was treated with care. Through the day, I had contact with just about everyone there - Liam, Dave, Danny, Colten - and my car had contact with Eddie. Great service, helpful, and very good prices.

I took my Volkswagen to Christian Brothers for an Oil leak, that had me adding oil to my car on a monthly basis. Also, a sensor light that was coming on. They were friendly, but didn’t fix anything. I paid $450. and the rest was paid with my warranty. They added all these other “repairs” that I didn’t have to pay for because it was covered under warranty, but never fix the problem that I took my car there originally for. Less than 30 days later my oil light comes on again. I’m driving on the road out of town and that same sensor light comes on again. I contact Christian Brothers and they tell me to bring the car back and pay $200 for the diagnostics test. I asked why was I having the same issues they said well it could be several different reasons. But I felt like they should’ve check in for free because I just left there less than 30 days prior. So they just took my money and did pretty much nothing. And They charge my warranty for repairs I didn’t ask for, but didn’t fix the original problem. Now, I’m back to the same code popping up every other day And putting more oil in my car once a month, even after the oil change tuneup. Do not use Christian Brothers. They’ll just take your money

We ran into a concerns with this place…but they’re being very reasonable and fair enough for earning my business. My family all come here for repairs. Allow me to say this, this place is a Whoa! I like the customer service from Dave, very great with greeting and i am here for service not for having fun. The issue got taken care fast and things got fix. This is a the family owns shop, reasonable on pricing, service are on point. Key point why i am given 5 stars: Warm welcome, atmosphere at checking Nice place with beverages offers Honest with their work Very knowledgeable with cars repairs and parts Quick service High quality job and they don’t use off brand parts Definitely is my go to, highly recommended. 2023 Mercedes Benz GLC 300 2019 Mercedes Benz C300

I had such a great experience with Christian Brothers Automotive! From the moment I pulled in, everyone was friendly, professional, and super easy to talk to. They really take customer service to another level. One thing I really appreciated was how communicative they were. They sent me videos of the inspection so I could actually see what they were talking about — no guessing or wondering what’s really going on with my car. Then they texted me a detailed estimate of the recommended repairs, and all I had to do was click to approve or decline each item. Seriously, so convenient and transparent! Their pricing was very reasonable, and the whole process felt honest and straightforward. They did an oil change, replaced the engine and cabin filters, brake pads, and shocks, and my car is running so smoothly now. On top of all that, they even gave me a ride home after I dropped off my vehicle, which was such a nice touch and saved me a ton of hassle. It’s rare to find an auto shop that makes things this easy and stress-free. I really felt like they cared about doing quality work and making sure I was comfortable with everything. I’ll definitely be coming back whenever my car needs anything. Highly recommend Christian Brothers Automotive to anyone looking for a trustworthy, professional, and customer-focused shop!