Arrow Masonry & Exteriors Inc

All around, Arrow Masonry was outstanding. Mike visited our 3-flat building several times over the last few years to diagnose and advise on different problems, saving us thousands in unnecessary repairs. I sincerely wish all service providers and contractors operated the way Mike's operation does. This is a well-oiled machine with a commitment to quality and a pride for getting the details right. I highly recommend Mike and Arrow Masonry for any brick, block, and cement sealing and repair work. We were in year 8 of our split-face block's 10-year sealant life expectancy. In preparation for a re-seal, a major building expense, we did some preliminary shopping and received 4 quotes last year. Mike's quote wasn't the cheapest and it wasn't the most expensive. However, his command of masonry and ability to call out the details was impressive. He and his office (shout out to Patti!) were highly responsive as well. Our Association felt the most confidence in Mike's quote and decided that when the time came, we would go with Arrow Masonry. This year, the units in our building experienced 3 leaks above 3 different windows within 120 days. Time to accelerate the sealing job! We were able to get Mike and his crew scheduled to come out within 2 weeks. The crew showed up, on time, at 7 AM sharp and worked through 5 PM each day. It took a total of 4 days to get the job done. After each day, they cleaned up the entire site as if they were never there. This was greatly appreciated. Steve, the foreman, and the rest of the crew were incredibly professional, knowledgeable, and addressed a lot of extra details that we did not even ask the team to address. They repaired our front steps, unprompted, and did a high quality overhaul of the flashing on our rear balconies to help prevent runoff down the exterior block below each deck. I did a final review the day after the job, loaded up a photo album of small adjustments that had to be made, shared with Mike, and he had the crew out in 24 hours, a Saturday morning, to wrap up all the final details. They really knocked it out of the park! Our Association could not be more satisfied with the job and the experience. We will happily use them again when the need arises.

Experienced craftsmen who understood proper mixing ratios and application techniques showed why hiring specialists matters for tuckpointing quality, and watching them work proved that specialized expertise produces superior outcomes, and the apartment complex masonry restoration results justified the investment in real professionals.

We were very satisfied with the work Arrow performed on our 3 flat last month. The estimator they sent out was quick and able to answer all of our questions. We feel that she was evaluating the masonry repair needs of our home as carefully as she would her own. The workmen were skilled, efficient, and neat. They cleaned up every day to the point you wouldn't know they were there. The craftsmanship of the work performed paralleled the quality of the estimator's service. Everything was done as promised. We would recommend Arrow in a heartbeat; They have a remarkable team of people!