Appliance Technician Services Inc

Extremely pleased with the service I received. The technician (Jon) was able to stop by the same day I called for an appointment. He was able to get our dryer up and running in no time at all and for much less than I was expecting to spend. Very nice guy. Would recommend to anyone.

Wholeheartedly recommend. Everything was great, beginning to end: calling to set up an appointment, very quick response, super friendly, knowledgeable and professional, fixed the issue with my washer. I'm *almost* looking forward to the next time an appliance breaks down, they're fantastic to work with.

They fixed my drier for a fraction of the cost of buying a new one. They were friendly, responsive, professional, reasonably priced, and the technician was nice to my pets. Very happy with their service!

Professional, fair, and respectful in person—communication was the issue. The woman on the phone and the tech who diagnosed the problem were courteous, and the price was fair. Their many positive reviews gave me confidence. Where it fell apart was scheduling the return visit to install the part. I called seven times during their publicly posted business hours and did not get an answer or a call back until mid-day Monday. I also emailed and commented on their Facebook page. They replied on Facebook that they’re open only Monday–Friday and return all calls; that conflicts with their publicly posted Google hours, which show Saturday hours. Accurate, consistent hours matter. My call log after receiving the replacement part: Friday: 10:59 AM (twice), 11:16 AM, 2:07 PM Saturday (per Google-posted hours): 11:17 AM, 4:37 PM Monday: 9:01 AM Callback received: Monday, 11:50 AM (mid-day) Because the staff were kind, knowledgeable, and fairly priced, this isn’t a 1-star review. However, timely call backs did not happen for me. An earlier call back and an apology would have gone a long way. Expect solid on-site service and fair pricing; do not expect reliable phone responsiveness.