Anarkali Fabrics

Placed a big order with them, paid them before I left. Luckily I went back the next day to purchase a few more things and bumped into the guy who served us and told us the clothes won’t be ready as promised. After arguing and kicking off the boss himself called Sethi Saab came along and promised he will get it ready by the date given. After 6/7 trips to the shop I finally got and answer as they never pick their phone up. I was told I’ll get it by the 25feb but got it on the 27feb. Luckily I tried it on as it was big so had to get it tailored. I also bought some clothes for nikkah. The night before I took them out and it turned out the trousers were missing. Had to rush around and get an alternative sorted. So popped back down to the shop and they wouldn’t refund me as it was their fault. Alternatively they wanted me to purchase other thing what I didn’t need. After walking up and down on their stairs numerous of times and trying to speak to the boss and manager which clearly didn’t happen as they chose to ignore me, Sat there on his phone talking away. Considering how much we spent they way they treated me was absolutely horrendous. My fault paying the full bill before picking the items up. Hats off to the boss in sorting the clothes out on time ish but the rest of the staff are absolutely useless. I wouldn’t go back there ever again. Tbh I hardly leave reviews unless they seriously annoyed me. All the after is your money. No good service provided

I recently came to Pakistan from the UK to attend a wedding ceremony. Fortunately, I found an Anarkali shop in Jhelum and visited it to buy some trending dresses for myself and my family. I was able to get everything on the spot. The prices and quality of fabric are good, and most importantly, the staff is very helpful. I appreciate that. Thank you, Anarkali.

I wish I could give 0 stars! AVOID AT ALL COSTS! Absolutely diabolical customer service. They are not bothered about customer service at all. The staff do not know how to treat the customers, especially women. They sell clothes at higher prices but the quality is very low. You are better off trying the many options that are available in the bazaar. They act like a designer brand but unfortunately it is falsified.

Nice place ,excellent fabric and elegant designs

The customer service is very bad. The staff are rude and do not know how to talk to customers even though that is their job. They seemed irritated during dealing with customers. When my aunt was just checking a suit (without even opening it), one of the boys working there rudely said, “Don’t touch the clothes.” This is very disrespectful. Customers have every right to check the items before buying. The staff should learn how to behave properly and treat people with respect. This behavior is unacceptable and extremely frustrating. Customers deserve to be treated with respect, and the staff need to learn proper manners immediately. Your shop used to be my favorite, but now I will never visit again.